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Turn on Community Notifications

Would you like to receive email notifications to stay in touch and up to date with the discussions in this community?   Click "My settings" under your avatar in the top right Click "Subscriptions" Click Notification settings   

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Kristal by Community Manager
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Chrome remote Desktop help

Hi All,Does anyone have this running successful so that you can connect to a student's chromebook to assist them. We have enabled port 3478 for UDP and TCP. 443 is already enabledWe enabled Remote desktop Additional apps for our admin accounts.When I...

Rick2025 by Contributor
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  • 9 replies
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Chromebook Recovery issues

Anyone having issues recovering Chromebooks? I have an Asus CR1100 which a powerwash was not able to fix and also now the USB recovery also won't work. We just keep getting a "Error recovering device" or "Something went wrong" error.

kcalderw by Contributor
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Resolved! Global Announcement about Verifying Teachers

This is a message from Google's Marketing Team: Hi GfE Admin Community, For teachers to benefit from shared resources in Google Classroom, like practice sets, video activities and classwork, they must be verified teachers. We’ve clarified the steps t...

Kristal by Community Manager
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  • 4 replies
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WPA3 in Google Admin Console networks

This is an FYI for everyone looking to update/upgrade WiFi to WPA3 and AES for security reasons.  Unfortunately, Google does not have WPA3 as an option yet in the networks section for WiFi. I opened a ticket with them since there are support document...

Suppress the AD choice in Chrome

I've raised a ticket with Google about this - and I might be missing a policy settings somewhere, but is it possible to suppress the super annoying first start prompt in Chrome:Particularly difficult for very young pupils on shared Chromebooks. Have ...

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rdnixon by Contributor
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  • 6 replies
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Accessibility features reset after every logout/shutdown

We use Classlink as our SSO so when students turn on their chromebooks they authenticate through Google on a Classlink login page, that takes them directly to their SSO portal once authenticated. As part of that deployment, Classlink recommends we en...

mcbride by New Contributor III
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Gmail Signatures - Better way?

Hello all,We currently use Bettercloud to set our email signatures for users in GMail.We also used GCDS to sync our on-prem AD to GWorkspace.Anyhow, that mostly works fine.  Took some tweaking to also insert our company logo (a png file in Drive) but...

Justin_W by Contributor II
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Google Admin role for Share Drive management

As a part of cleaning up admin priv. in Google, one of our elevated admins has noticed they can't manage shared drives, or add users to shared drives (after taking away their Super Admin priv.). How would I allow the person to be able to manage share...

new tab page third party?

I have a student that whenever she opens a new tab on her chromebook it goes to a link of:chrome://new-tab-page-third-partyWith a single icon on the page called "Extensions"Cannot figure out what she did..............

Purchases

I've used an account in our domain for years to purchase digital movies. Suddenly, I can't seem to verify the account no matter what I do in the admin panel or in the account itself. Any suggestions?

telaunit by New Contributor
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Lost Audio

Teachers use Chromecast to broadcast.  Recently teachers using YouTube have lost sound.  The teacher is showing a YouTube video and pauses the video to comment.  When the teacher restarts the video there is no sound.  After disconnecting from Chromec...

Metz49 by New Contributor II
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YouTube video inside of Google Classroom blocked

There is a teacher that shared an economics video in Classroom and it's blocked inside of classroom, but can be viewed outside of classroom without an issue.  What can be done for issues like this?  The video isn't blocked by the filter.

dhalvorsen by New Contributor II
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Embedded youtube videos in Google Slides Error 150

Anyone else having issues with playing embedded videos from Google Slides. We are getting "Unable to play video. Error:150" . We are currently on Education PlusA quick Google search shows that there seems to be an issue Google is aware of

fiza by New Contributor II
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  • 20 replies
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Chrome browser new "look"?

I have two devices, an HP Probook laptop running Windows 11, and an older HP Z240 workstation running Windows 10.Both of them report that the chrome browser is at version 118.0.5993.89 (Official Build, 64 bit).The chrome browser running on the Window...

New Resource Calendar showing unavailable

I created two new resource calendars in Google this morning.  One resource created just fine.  The other is showing as unavailable when someone tries to add the resource to an appointment even though the resource calendar is open.  The odd thing is a...

brodgers by New Contributor III
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Google directory ?

I've been asked to see if we can make it so for staff (we have students as well) when they look at the directory they don't see the students in it. I guess its too hard for them to sort. I am aware of the custom directory settings called directory vs...

Resolved! Blocking one student from emailing another student

I thought I knew how to do this, but I guess I either forgot or didn't know.  Can anyone tell me how I can block student A from emailing student B (or both users from emailing each other, while still maintaining their ability to email other students?...

panderson by Contributor III
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  • 4 replies
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Layout Option Disappears When Printing a Google Doc

Good day all. I have a case open with Google but wanted to share: The layout option (where one can choose between portrait and landscape) seems to no longer be loading for users when printing a Google Doc. I made sure that the "pageless" feature is n...

HP Chromebook G9 Charging Port Repair

Hi,My district has multiple Chromebooks that cannot be charged due to the broken USB charging port. I believe that the pins inside the charging port get bent and the USB C cable can no longer fully be inserted into the device. The problem I am having...

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mgoller by New Contributor II
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Article: Google Chrome's IP Protection

BleepingComputer: Google Chrome's new "IP Protection" will hide users' IP addressesThe Project's GitHub PageContext and Goals (from the github): Location can be a key identifier for understanding what content is relevant for users. As Chrome prepares...