Teachers use Chromecast to broadcast. Recently teachers using YouTube have lost sound. The teacher is showing a YouTube video and pauses the video to comment. When the teacher restarts the video there is no sound. After disconnecting from Chromec...
There is a teacher that shared an economics video in Classroom and it's blocked inside of classroom, but can be viewed outside of classroom without an issue. What can be done for issues like this? The video isn't blocked by the filter.
Anyone else having issues with playing embedded videos from Google Slides. We are getting "Unable to play video. Error:150" . We are currently on Education PlusA quick Google search shows that there seems to be an issue Google is aware of
I have two devices, an HP Probook laptop running Windows 11, and an older HP Z240 workstation running Windows 10.Both of them report that the chrome browser is at version 118.0.5993.89 (Official Build, 64 bit).The chrome browser running on the Window...
I created two new resource calendars in Google this morning. One resource created just fine. The other is showing as unavailable when someone tries to add the resource to an appointment even though the resource calendar is open. The odd thing is a...
I've been asked to see if we can make it so for staff (we have students as well) when they look at the directory they don't see the students in it. I guess its too hard for them to sort. I am aware of the custom directory settings called directory vs...
This seems to only be for those who have only delegated contacts, not for those who have delegated Gmail, which I assume is the most common.https://workspaceupdates.googleblog.com/2023/10/review-contacts-delegates-by-november-13-2023.htmlNot relevant...
I thought I knew how to do this, but I guess I either forgot or didn't know. Can anyone tell me how I can block student A from emailing student B (or both users from emailing each other, while still maintaining their ability to email other students?...
Good day all. I have a case open with Google but wanted to share: The layout option (where one can choose between portrait and landscape) seems to no longer be loading for users when printing a Google Doc. I made sure that the "pageless" feature is n...
We have been troubleshooting the use of embedded YouTube videos in Classroom, Slides, and Forms.This is commonly reported as "Unable to view video. Error: 150" and "Video unavailable".Here is a thread where this was discussed.Since then I worked with...
Currently we limit GAC access to a small set of our senior technology staff.Other technology roles have access to platforms that ingest data from GWfE and have differing levels of Active Directory Access (from which we still sync our user records and...
Hi,My district has multiple Chromebooks that cannot be charged due to the broken USB charging port. I believe that the pins inside the charging port get bent and the USB C cable can no longer fully be inserted into the device. The problem I am having...
BleepingComputer: Google Chrome's new "IP Protection" will hide users' IP addressesThe Project's GitHub PageContext and Goals (from the github): Location can be a key identifier for understanding what content is relevant for users. As Chrome prepares...
Anyone out there successfully using Android apps on chromebooks?This morning I configured the Google Translate and Google Lens android apps from the Play Store to a few OUs within my chromebook deployment. The Google Translate app has appeared on t...
So yesterday we had many many calls from users complaining they were forced to reset their passwords. We have them set to expire at 180 days but its unlikely all of these users happen to have all changed their pwd last 180 days ago. Could something h...
I have three of my 27 staff members who are reporting that they are unable to edit a Google Doc after opening it in their Drive. When they open the document a new window opens that says "Tablet". No students have reported this. It appears to happen...
I need to change our DMARC settings but we have 2 services (voicemail/scanning) that we rely on which sends and email from our domain. I need to somehow whitelist these services so they'll still function if I change our DMARC settings.
I'm not sure if this is a Chromebook issue or papercut mobility print. When a student goes to print, it freezes the Google docs window. If they refresh the page, they get an error that the print failed. This has happened to a small amount of students...
Hi friends, I received a subpoena regarding several users (teachers and admin) requiring me to place a hold on all of their account data. The retention policy is set to indefinitely, but I am worried about users deleting their files, and / or the use...
Hello was wondering if anyone could give me some advice as to their policies and procedures with outside organizations such as the YMCA and others.In the past the YMCA has been given a standard YMCA@domain.com address and then that email is shared be...
@Kristal do you think it'd be possible for someone on the Google Photos team to talk to the Workspace team to understand what a horrible situation it is for Workspace admins to not be able to manage Google Photos for Workspace users. Users are uninte...
I was asked to share this post from this particular team: Following customer feedback, we have added the following additional functionality following our recent enhancements to third party applications Admins can now disable users designated as ...
I'm reaching out to see if anyone else has seen this problem at the start of the School year. It seems like it's gotten less but I am still having teachers place tickets in saying that their student Chromebooks are shutting down and forcing the stude...
I'm sending this on behalf of the ChromeOS team: We hope you are well! The Google ChromeOS team is seeking IT admin feedback to help shape the future of our management platform. Our research team would like to connect with 1 IT admin and invite them ...
We have some users not getting force deployed extensions. They are on Windows devices logged into them via GCPW and signed into chrome, Chrome is fully updated. I can see in chrome://poliicy it shows the IDs for the for deployed ones. I can have tha...
So it seems Google changed something we're seeing when new users login setup MFA etc all that works fine. If they then login to another device they get a promt to Hit OK or authorize on that original device. They can scroll down and continue but they...
Is it possible to create a report on the users using a specific 3rd Party App?CheersJames
Has anyone else been seeing this? Had a teacher unable to access their mail via their iphone ever since my coworker and I finished going through the Under 18 3rd Party settings the other day. When I added the relevant apps to said teacher's OU it fin...
I think this was discussed in the past, but not since moving to the new Forum. I am wondering what everyone is doing regarding session timeouts on devices and applications (SIS, Computers, etc) when it comes to inactivity. What is a reasonable or ...
Not sure if this is a new Securly bypass or an old one I missed.So I noticed a few kids visiting this site: securlypass.com and other variations.Once on the site, they drag the button to a new tab, and then they have a switch to turn on & off the Sec...
