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Rejected service user - how long before it's allowed again?

We use a tool called Schoolcal to populate teacher Google Calendars with their school schedules from our SIS, and it's worked great for a couple of years. We just began to do the same with student Google Calendars, and the service account we set up t...

tbrass by New Contributor III
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  • 2 replies
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Create Shareable Video Presentations in Google Slides

 Anyone else a bit concerned there is no admin control to this it seems? Going back to Kim's point about things being released without thought for the EDU market. https://workspaceupdates.googleblog.com/2023/11/create-shareable-video-presentations-in...

dochxp by Contributor
  • 438 Views
  • 5 replies
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Bard?

Forgive me if I should know this, but should we be able to access Bard, yet?  Is there something I need to do to enable it?  I do not see it in the lists of Services.  Thanks!

What am I missing? (kiosk mode)

We had a leftover Chromebox that I'm giving to our media center as a student checkout device. Obviously since this will mostly be unsupervised we want them to only get to the school's website and also Follett. I have the * in the settings to block ev...

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kcalderw by Contributor
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  • 4 replies
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Google Takeout this is great news

Dear EDU Admin,We are writing to inform you that the Takeout Transfer your content tool, which allows students and staff to transfer Drive and Gmail files to another Google account, will no longer support shared-with-me file exports. The change will ...

Rick2025 by Contributor
  • 437 Views
  • 4 replies
  • 5 kudos

Installation-time attributes lock error

Have a device that gives the following enrollment error: "the system failed to establish the device installation-time attributes lock."  I can't powerwash it and I've tried recovery about 10 times with various flash drives and consistently run into "...

Enrollment error

 We've been getting more and more of these, devices that appear not enrolled and when it tried to auto re-enroll fails, even the manual enrollment fails with the same error. We can powerwash them and fix them but it seems we've been getting a lot of ...

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Resolved! Active tab auto mute

Is there a way to keep an active tab that is not constantly being engaged with from automatically muting itself?

Managed Guest session? Keyboard input

So,we are using chrometablets (basically a chromebook) in managed Guest session mode for out timeclocks. its still working but after the last update I guess as I have no other explanation when a user clicks in the field its taking it as a right click...

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Google Translate and Google Lens apps

Hello all.  I wanted to bounce this off of this community to see if anyone has any answers/suggestions.My district is grades K-8, where K-2 use iPads and 3-8 use chromebooks.We have a lot of non English speaking students in our district and we have b...

"Something" is freezing up printing for students

Hoping someone can help me here. I've been going back and forth between Papercut and Google support. So about 6 weeks ago, we started to see that students were having issues printing. They rarely print anymore so we chalked it up to a one-off issue b...

kcalderw by Contributor
  • 753 Views
  • 10 replies
  • 1 kudos

NEW LAUNCH: Classroom Analytics

 From Google for Education Marketing:  Hi Admin community, We’re excited to officially bring Classroom analytics to you! Educators and designated education leaders and support staff can now access Classroom analytics for direct visibility into studen...

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Kristal by Community Manager
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  • 4 replies
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Fingerprint Login settings?

Hi all,We're looking at letting staff use fingerprints for authentication.Our current CB model has a fingerp rinter reader/scanner built in, and we also have mice with a reader built-in for Windows use (we haven't gotten Windows configured yet to wor...

Justin_W by Contributor II
  • 1845 Views
  • 30 replies
  • 2 kudos

GoGuardian on chromebooks

I have been using the GoGuardian product on our student chromebooks for 4-5 years now.  For the most part it has been a pretty solid product.I still encounter issues at times where student devices show up as "offline" when teachers have active sessio...

MFA on primary admin account

We am unable to add Google authenticator app as a 2fa method on our primary domain admin account.  As a matter of fact, we cannot add a phone number for text verification codes either.  The only option that seems to be available is to use a Google pr...

Google Colab

I think there was a post about providing access to https://colab.research.google.com/ from the Google+ days.Any advice/info on providing students access to this service?

Resolved! new touchpad options and display options

Ever since we updated to OS 117, our students have started getting this option when they sign into a chromebook for the first time.  Since we have enabled clearing of local data on our elementary students, this happens everytime.  Does anybody know i...

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mhermmsd by New Contributor III
  • 552 Views
  • 6 replies
  • 10 kudos

Google MFA for external logins

I was in a meeting today and someone mentioned that they had MFA set up for students through Azure, but they didn't need to use it when on-site, only external connections.  Does anyone know if something like this is possible with Google MFA without u...

panderson by Contributor III
  • 570 Views
  • 8 replies
  • 7 kudos

weird url to bypass filtering

We have been seeing an uptick of student users fnding ways to access otherwise blocked gaming websites while at school (no way, right!).Most recently, I have noticed url look like this example:  https://9pbkvq3vc4bauslnloca9t4bllk816a4-a-sites-openso...

Admin Controls for Improved Suggestions

We recently brought Hapara into our enterprise. One of its features is a "focus session" that a teacher can "limit" the web activity of a student to specified URL's. Pretty brilliant. It's like a mini-lockdown. However,  one math teacher discovered t...

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jsb_tech by New Contributor III
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  • 1 replies
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Resolved! Network SSO?

 We've come across a growing issue for sites using sign in with google. We are in the US and our firewall is set to only allow connections to US sites. And this as always been fine but in the past few weeks we cannot sign in as google to may sites ev...

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Classroom Analytics rolling out

Requires creating and assigning an admin role, just like with Classroom Visitor at the beginning of the school year.Make more informed decisions using Classroom analytics Did anyone get any takers for Classroom Visitor? Nobody has asked for it yet he...

Google Classroom Email Issue

For a while now, and I have tried Google Support who seem equally flummoxed, when we try and use the email people from Google Classroom option, we get the below email-quarantine message. Yet, our actual gmail DOES work. So it is very strange. I wonde...

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dochxp by Contributor
  • 185 Views
  • 1 replies
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Account recovery feature

So one of the things that I think is really great is getting emails whenever my account is logged into on a new device. I think it is a great security feature, so I recommended it to other staff.  Then I found out that because we are a "Primary/Secon...

panderson by Contributor III
  • 1191 Views
  • 9 replies
  • 5 kudos

Android VPN app

A few years ago I used a fortigate VPN app on a chromebook and it worked. But now we went to try it again and it does not. I vaguely remember some VPN settings in Gsuite admin but now I cannot find them. Does anyone know if they removed that setting?