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Newline Interactive Panel Remote

Hi,We have multiple Newline Q Series 86-inch displays in our district. A common problem we have with them is that the remotes that come with it barely work. We have tried changing the batteries and researched a way to re-pair them but no luck so far....

mgoller by New Contributor II
  • 80 Views
  • 0 replies
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Chrome Canvas Issue

I was recently notified by a school district that even though they had Chrome Canvas turned off in Additional Services, when a student clicked the icon on the Shelf, it woudl still open.  After some investigation, I was able to tell them that if they...

llennon by Admin Moderator
  • 285 Views
  • 6 replies
  • 4 kudos

Icons missing from Google Slides menus

I have 1 OU where most, but not all, kids are missing the icons on their Google Slide menus. The menu bar is there but has not icons. They are using a slide deck assigned through Google Classroom, and one student shared it with their group members.Ex...

Resolved! Spaces icon in Gmail sidebar

At some point, Google moved the icon for Spaces from the left sidebar in Gmail to the Chat flyout.  Is there any way of getting it back on the sidebar?  Clicking Settings --> Apps in Gmail --> Customize only gives Chat and Meet as options to show on ...

brodgers by New Contributor III
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  • 2 replies
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Passkeys on IOS

Hi all I am hoping someone can help me out here.I installed another google workspace account on my IOS device so that I can test passkeys.When I go to click passkey I get a message - "A Passkey can't be created on this device"It then says Make sure y...

Rick2025 by Contributor
  • 299 Views
  • 8 replies
  • 0 kudos

Drive Sharing Spam Limits

Does anyone know Google's limit on sharing documents in Drive before it triggers Google's spam policy?  Last night we had a teacher attempt to share 18 different spreadsheets, one at a time, with teachers in a neighboring district outside of our doma...

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brodgers by New Contributor III
  • 173 Views
  • 3 replies
  • 0 kudos

Secure LDAP to log into macOS with Google credentials

Good Day Team, I really need some assistance on this one...I would normally do research and test bed this, but we have a pressing situation going on at the moment preventing this... Have any of you been able to successfully implement this?  https://w...

jstaime by New Contributor III
  • 301 Views
  • 6 replies
  • 2 kudos

Your go to DMARC report tools

Hi all, What are your most accurate and reliable DMARC compliance tools?  I'm looking for a service to translate our DMARC aggregate reports and keep ahead of any issues in SPF, DKIM that would prevent our email from being delivered.  TIA!   

jpark by New Contributor III
  • 148 Views
  • 2 replies
  • 1 kudos

Rejected service user - how long before it's allowed again?

We use a tool called Schoolcal to populate teacher Google Calendars with their school schedules from our SIS, and it's worked great for a couple of years. We just began to do the same with student Google Calendars, and the service account we set up t...

tbrass by New Contributor III
  • 129 Views
  • 2 replies
  • 0 kudos

Create Shareable Video Presentations in Google Slides

 Anyone else a bit concerned there is no admin control to this it seems? Going back to Kim's point about things being released without thought for the EDU market. https://workspaceupdates.googleblog.com/2023/11/create-shareable-video-presentations-in...

dochxp by Contributor
  • 246 Views
  • 5 replies
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Bard?

Forgive me if I should know this, but should we be able to access Bard, yet?  Is there something I need to do to enable it?  I do not see it in the lists of Services.  Thanks!

What am I missing? (kiosk mode)

We had a leftover Chromebox that I'm giving to our media center as a student checkout device. Obviously since this will mostly be unsupervised we want them to only get to the school's website and also Follett. I have the * in the settings to block ev...

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kcalderw by Contributor
  • 209 Views
  • 4 replies
  • 3 kudos

Google Takeout this is great news

Dear EDU Admin,We are writing to inform you that the Takeout Transfer your content tool, which allows students and staff to transfer Drive and Gmail files to another Google account, will no longer support shared-with-me file exports. The change will ...

Rick2025 by Contributor
  • 223 Views
  • 4 replies
  • 5 kudos

Installation-time attributes lock error

Have a device that gives the following enrollment error: "the system failed to establish the device installation-time attributes lock."  I can't powerwash it and I've tried recovery about 10 times with various flash drives and consistently run into "...

Enrollment error

 We've been getting more and more of these, devices that appear not enrolled and when it tried to auto re-enroll fails, even the manual enrollment fails with the same error. We can powerwash them and fix them but it seems we've been getting a lot of ...

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Resolved! Active tab auto mute

Is there a way to keep an active tab that is not constantly being engaged with from automatically muting itself?

Managed Guest session? Keyboard input

So,we are using chrometablets (basically a chromebook) in managed Guest session mode for out timeclocks. its still working but after the last update I guess as I have no other explanation when a user clicks in the field its taking it as a right click...

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Google Translate and Google Lens apps

Hello all.  I wanted to bounce this off of this community to see if anyone has any answers/suggestions.My district is grades K-8, where K-2 use iPads and 3-8 use chromebooks.We have a lot of non English speaking students in our district and we have b...

"Something" is freezing up printing for students

Hoping someone can help me here. I've been going back and forth between Papercut and Google support. So about 6 weeks ago, we started to see that students were having issues printing. They rarely print anymore so we chalked it up to a one-off issue b...

kcalderw by Contributor
  • 398 Views
  • 10 replies
  • 1 kudos

NEW LAUNCH: Classroom Analytics

 From Google for Education Marketing:  Hi Admin community, We’re excited to officially bring Classroom analytics to you! Educators and designated education leaders and support staff can now access Classroom analytics for direct visibility into studen...

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Kristal by Community Manager
  • 266 Views
  • 4 replies
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Fingerprint Login settings?

Hi all,We're looking at letting staff use fingerprints for authentication.Our current CB model has a fingerp rinter reader/scanner built in, and we also have mice with a reader built-in for Windows use (we haven't gotten Windows configured yet to wor...

Justin_W by Contributor II
  • 1002 Views
  • 30 replies
  • 2 kudos