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Resolved! Check for Updates button missing

Ever since OS version 115, when we go into the settings/About page, there used to be a blue button for Check for updates.  It has now disappeared.  We have our devices set for auto update to latest Stable channel, but sometimes when chromebooks fall ...

mhermmsd by New Contributor III
  • 311 Views
  • 2 replies
  • 1 kudos

Resolved! Mail relay and SPF issue

Hello all!  Our school district uses the Follett Destiny library manager product.They host this system for us in their cloud, and have spun up an SMTP server for communications from the system to parents and students.For SPF authentication , I have a...

ddelboccio by Contributor III
  • 1110 Views
  • 17 replies
  • 3 kudos

Any Canva Users?

Hi all, A random one that I apologise is not Google related but a bit desperate for an answer. We are new to Canva, and on set up believed there would be some teacher control of who could access slides, It seems that the students can just share as th...

dochxp by Contributor
  • 650 Views
  • 8 replies
  • 1 kudos

Chromebook Accents

Hi all. A potentially random one that I fear may put me forward for the silliest question award. I have a French teacher with the following issue, and I have to say that I am experiencing the same issue. Any thoughts? I could sort languages on Keyboa...

dochxp by Contributor
  • 298 Views
  • 3 replies
  • 1 kudos

For those that use Android apps, I have some questions.

Are the android apps pushed to the users or is it just a list that they may install? Or do we decide if they are pushed or available.Do you have any issues with drive sizes? Ours are only 32 gigs.Are all android apps backupable by the user for when y...

Rick2025 by Contributor
  • 242 Views
  • 2 replies
  • 1 kudos

How many extensions do you push?

Do extensions use a tremendous amount of resources on chromebooks?  Or does it depend on which extension?We just picked up a bunch of new extension based products (Co-Writer/Read&Write for Google Chrome/OrbitNote, etc).If I push these extensions to a...

Resolved! Report

Is there a report I can run to find out if a device has been powerwashed?

Mbritt by New Contributor II
  • 357 Views
  • 3 replies
  • 0 kudos

Gmail DMARC questions

I need to make some changes to our gmail to prevent spoofing. However, in my testing when I did this our own accounts that are used for voicemail to email relay and our scan to email addresses were blocked. We're having issues atm with people who hav...

kcalderw by Contributor
  • 1572 Views
  • 22 replies
  • 9 kudos

Google Meet Mic disabled by system

Does anybody else have this issue?  If so, do you have a solution?  Many of our staff are getting the orange exclamation mark on their microphone when in Meet.  The error says that the microphone is disabled by the system and they have no Mic.  When ...

mhermmsd by New Contributor III
  • 326 Views
  • 2 replies
  • 4 kudos

Network Traffic?

Our Firewall admin asked me to see if I can find out what is causing this. Apparently at 3 PM local time each day many chrome devices reach out to google and uses 7G of our ISP bandwidth. I have the updates set to scatter and nothing set for specific...

Gmail filtering messages question

I need the collective minds of this forum to answer this questions please.This is specifically for my personal Gmail account...Is there a way to create a filter to grab or block incoming messages that do not have a subject line?I seem to be getting a...

Resolved! Microsoft 365 Notifications to Gmail

Good afternoon!Does anyone have their Microsoft 365 configured to send notices, such as file-sharing notices, to an internal user's Gmail mailbox rather than their Exchange mailbox?  In Exchange Admin, I have a connector configured for aspmx.l.google...

brodgers by New Contributor III
  • 362 Views
  • 3 replies
  • 1 kudos

Share your Google for Education Feedback

Help us improve Google for Education! This anonymous survey takes about 5 minutes and will collect your valuable feedback. Let your voice be heard:  https://forms.gle/grC3MLahqwjouNZp9

Kristal by Community Manager
  • 133 Views
  • 0 replies
  • 1 kudos

Admin Quarantine due to similar names, bypass?

I have a admin quarantine policy setup for similar names so that we limit emails claiming to be a staff member,  How do I Allow certain email to bypass the Similar names quarantine?   Staff works at two districts (shared staff) so they have an email ...

mfoley by New Contributor III
  • 333 Views
  • 3 replies
  • 0 kudos

Resolved! Appointment Scheduling

We are having an issue where students can't access the Appointment Schedule created by the teacher. It works between teachers and staff but not students.Does anyone know of a setting I maybe missing? The calendar is turned on for all users.Thanks

Google Docs- Show Editors

Hello, the option to highlight text in a Google doc, right-click, and choose show editors is no longer available for me. Is this true for you as well? Am I missing something? I LOVED that feature and need it right now in a project I am working on. Th...

ctegeler by New Contributor II
  • 407 Views
  • 4 replies
  • 3 kudos

WiFi breaks on v120

Recently we have had some Chromebooks (Lenovo 500e gen 2 and gen 3) slip past our version limit (currently at 118) to go to 120. Once it does that, then the Chromebook does not connect to our SSID. We can manually change to other SSIDs (the students ...

GCPW Custom Windows Settings

Hi Everyone!Long time no talk! It is finally good to be able to interact with the community again! I was wondering if anyone utilizes GCPW and push custom windows settings via Google Admin? In theory, this should all work and I even tried out some of...

Sgabel by New Contributor
  • 685 Views
  • 8 replies
  • 3 kudos

Google report/Email

I've been asked to do this and have been looking at the rules/alerts to see if its possible. I've been asked for an email whenever a new student account is created and what building (probably OU in this case) they are in. But just for students. Is th...

Problems getting into Google Classroom

We have the Google Classroom App installed on our Chromebooks for use on the Android side.  The reason we had it installed as it did some things better or some things didn't work in the web version.  Recently we have had a lot of students having issu...

panderson by Contributor III
  • 252 Views
  • 2 replies
  • 1 kudos

CrOS Set Default App Association

Does anyone know a way to administratively set the association in the admin console?In our case, we deploy a VDI client called VMware Horizon that in some cases takes over the association of .csv files.Users can use this interactive interface to upda...

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Force install + pin to ChromeOS taskbar no longer?

Happy New Year all! Has the ability to Force install + pin to ChromeOS taskbar now been replaced with Force install + pin to browser toolbar? We have a handful of accounts that are used for exams. For certain tests, students are allowed a word proces...