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Chromebook Android apps

Anyone out there successfully using Android apps on chromebooks?This morning I configured the Google Translate and Google Lens android apps from the Play Store to a few OUs within my chromebook deployment.   The Google Translate app has appeared on t...

Users forced to change password?

So yesterday we had many many calls from users complaining they were forced to reset their passwords. We have them set to expire at 180 days but its unlikely all of these users happen to have all changed their pwd last 180 days ago. Could something h...

Resolved! Unable to Edit Google Docs

I have three of my 27 staff members who are reporting that they are unable to edit a Google Doc after opening it in their Drive.  When they open the document a new window opens that says "Tablet".  No students have reported this. It appears to happen...

Tablet.png
Metz49 by New Contributor II
  • 371 Views
  • 3 replies
  • 2 kudos

Papercut / Chromebook issue

I'm not sure if this is a Chromebook issue or papercut mobility print. When a student goes to print, it freezes the Google docs window. If they refresh the page, they get an error that the print failed. This has happened to a small amount of students...

kcalderw by Contributor
  • 441 Views
  • 5 replies
  • 1 kudos

Subpoena for records retention

Hi friends, I received a subpoena regarding several users (teachers and admin) requiring me to place a hold on all of their account data. The retention policy is set to indefinitely, but I am worried about users deleting their files, and / or the use...

aheintz by New Contributor
  • 394 Views
  • 4 replies
  • 5 kudos

Resolved! Additional Admin Features for Third Party App Access Controls

I was asked to share this post from this particular team:   Following customer feedback, we have added the following additional functionality following our recent enhancements to third party applications  Admins can now disable users designated as ...

Kristal by Community Manager
  • 440 Views
  • 4 replies
  • 7 kudos

Chromebooks shutting down on lid close

I'm reaching out to see if anyone else has seen this problem at the start of the School year. It seems like it's gotten less but I am still having teachers place tickets in saying that their student Chromebooks are shutting down and forcing the stude...

kircher by New Contributor
  • 322 Views
  • 3 replies
  • 1 kudos

Force deployed extensions not deploying

We have some users not getting force deployed extensions. They are on Windows devices logged into them via GCPW and signed into chrome, Chrome is fully updated. I can see in chrome://poliicy it shows the IDs for the for deployed ones.  I can have tha...

New user change

So it seems Google changed something we're seeing when new users login setup MFA etc all that works fine. If they then login to another device they get a promt to Hit OK or authorize on that original device. They can scroll down and continue but they...

Under 18 3rd Party settings applying to Over 18?

Has anyone else been seeing this? Had a teacher unable to access their mail via their iphone ever since my coworker and I finished going through the Under 18 3rd Party settings the other day. When I added the relevant apps to said teacher's OU it fin...

MattDPenn by Contributor II
  • 631 Views
  • 7 replies
  • 1 kudos

screen locking/force logouts

I think this was discussed in the past, but not since moving to the new Forum.   I am wondering what everyone is doing regarding session timeouts on devices and applications (SIS, Computers, etc) when it comes to inactivity.  What is a reasonable or ...

panderson by Contributor III
  • 182 Views
  • 1 replies
  • 1 kudos

Securly bypass - new or old?

Not sure if this is a new Securly bypass or an old one I missed.So I noticed a few kids visiting this site: securlypass.com and other variations.Once on the site, they drag the button to a new tab, and then they have a switch to turn on & off the Sec...

kuhnd by New Contributor II
  • 799 Views
  • 9 replies
  • 1 kudos

2-step verification question

Here's my situation and then my question.Small parochial school and I'm the Google admin person and full time librarian with teaching load. So I'm not the best at understanding some of the admin stuff. We have some "generic" user accounts that more t...

2-Step verification?

So we have the accounts for staff setup to require MFA. I think we give them a grace perion of a few days etc. But if they don't unlike every other service that would just force them at that login but Google prevents them from loggin in at all. So th...

Silly Google Vault service question

Our Google Workspace was set up years before I got here and I'm wondering about this probably dumb question: the Vault services is turned on for Everyone at the root level of our Workspace... If I turn that off, will that affect retention at all (see...

GCPW & 2SV long login time after verification?

This is specific to Windows devices using GCPW and 2SV. Does anyone else notice a lengthy period of time for the login process? We are seeing varying times but the word I am getting on average time is 5 minutes. That just seems like a really long tim...

Dave_Burek by New Contributor III
  • 488 Views
  • 5 replies
  • 1 kudos

Resolved! Third-party apps automatically configured/unconfigured

I am really struggling with the third-party apps settings.  I opened a support ticket with Google 3 weeks ago and we've had a lot of back and forth, but my issue is still unresolved. Our "configured apps" list started with almost 700 apps.  There wer...

JenWerder by New Contributor
  • 1613 Views
  • 22 replies
  • 6 kudos

Students browser auto launching site

We have the students logins set to open to a specific page and for the most part it works. We're seeing on a few that does work and then after the login finishes it changes page to another site crazygames.com which our content filter blocks. I'm sure...

Apps Script collaboration

All right stopCollaborate and listenYoda is back with a brand-new inventionSomething grabs hold of me tightlyFlow like a harpoon daily and nightlyWill it ever stop?Yo, I don't know.OK, enough of that. I was thinking of collaborating with everyone on ...

GuruGabe1 by New Contributor II
  • 374 Views
  • 4 replies
  • 2 kudos

YouTube Approve Button (Missing)

I'm looking to test using the YouTube Approve button, but can't get it to be shown.I've recently checked the Special Approvers: Google Classroom Teachers setting, but it's been a few hours.I've identified this video that is not viewable by users with...

Email, but no Login?

I have a situation where a student who recently left and I failed to close their account in a timely manner. That part is on me. However, my question to the group is...If the there is an email that came from an account, shouldn't there be some other ...

jsb_tech by New Contributor III
  • 253 Views
  • 2 replies
  • 2 kudos