Hi all. I am not sure if anyone here can help but here goes. I have a pupil Chromebook which apparently will not connect at home or is 'sporadic'. At school and at my house, it works fine. I am stuck. There are two other children from my school in th...
IS anyone else seeing a larger number of the red SPAM warnings being thrown up for incoming email that is fine? I actually just got this with the email that came in with the last post to this group and I have seen reports from several of our users wh...
Within the past two months we've had to of our users have their accounts send several hundred/thousands of emails that are clearly phishing emails from some threat, not the actual user.I've opened a case with Google to see if they can tell us if it's...
I have a strange issue with a teacher's account.Daily, her chrome-book will stop responding with one of Google's unhelpful error messages, "Oh snap" or "there seems to be a problem" or "can't open this page"The real error listed below these messages ...
Hi, I was asked to share the following information in the Admin Hub about the upcoming deadline (global). Edu Admins are required to review and confirm their access settings for third-party apps that are currently accessible to their users by Oct 2...
Back in December of 2016, I was part of one of the many iterations of Google communities called Cloud Connect. They had a meetup in Sunnyvale, California at the Google Tech Corners campus. I attended this, and was there with other K12 and Higher Ed ...
This alert was nice, telling new admins that they should be careful using the superadmin powers.With great powers comes great responsibility.I forgot to click through the Learn more link, but I'm guessing it's linking to this article, which teaches t...
I know this has been asked many times in the past, but not here, so I figured I would ask here. I am trying to put together a policy on when accounts should be suspended and when they should be deleted. Right now, we tend to delete student account...
We keep getting Googles call for a users MFA on our office line. Some suer must have set it for their MFA. IS there any way to search by that phone number to find out which user it is?
Details here: https://blog.google/outreach-initiatives/education/automatic-update-extension-chromebook/ Looks like it includes Chromebooks that previously had a shorter life: " Starting in 2024, if you have Chromebooks that were released from 2021 on...
Good morning, Anyone else having wide-spread reports of Gmail messages ending up in Spam? We have at least 8 of our clients (Edu & Business) reporting that recipients are reporting that their emails are being sent to Spam. Checked all the domains and...
All of a sudden a few students get the following message when they try to do any Google searchFor some it hangs on the page for awhile and eventually loads.For others it stays on the page indefinitely.I tried wiping the Chromebooks and that didn't fi...
I see a new option under each device called "Change Upgrade" anyone kno what that does?
Fairly new Google Admin here, so forgive me if there is already a known solution for this issue!We are trying to look into a (middle school)student's browsing history to identify a questionable game website they have visited, but when we log in to th...
Hopefully a simple question. Can a student have multiple parents invited (by email) as Classroom guardians? They are not limited to one, are they?
I got this from another groupIf you take a student account and put the word green in the subject line and add no message body, then email it to a staff member, the message bounces. Staff does not behave the same and the message goes through. Go figur...
Update Google Chrome Now to Ensure Continued Safe Browsing Serious bug which may allow attackers to remotely execute code/applications has been found in Google Chrome. Some details around the bug can be found here.
From one of our other schools: "Anyone else seen this weird Google Doc bug? When my principal tries to load docs with tables on them for the PE/Music schedules it shows for a split second, then shows this error face. I've restarted chrome, disabled e...
We have a student who is on the leadership board of a business ed group and needs to log into another google account (xxxxx.org), but it is a google email address. Is there a way we can allowlist this one account or domain, so the student can log in...
Greetings everyone,Just got a big warning about our district's Chrome Browser Cloud Management subscription has been suspended and will be cancelled in a few days. I'm confused though because from what I can tell we were on the free plan so we weren'...
Hello all, Just wondering, under user settings do you have safe browsing or enhanced safe browsing selected. We currently have safe browsing selected. Would kind of like to go to enhanced safe browsing, but I figured I would check here to see if I ...
Thought I would share with you that if you are using sign builder and have chrome 116, it will show a mouse in the middle of the screen despite no mouse being attached. I started a case with Google on this. If you hook up a mouse and move it off the...
Our Middle School Principal is wanting us to set up a sort of penalty Box where we can put students in, and they can not send to or receive from the student email domain, but can continue to send to and receive from the staff domain. As an example, ...
Anyone having issues with the "gear" settings icon not responding within the web interface of Google Drive right now?
I was working with a class on a Google Applied Digital skills lesson.The students were asked to click this link to create a starter project https://docs.google.com/spreadsheets/d/1vuvXuAaXhcdKYo3s6WU3lUiHgWo1HDHFVTx9gZntsn8/copyOn my staff laptop, th...
We have a school who would like to use Linux on their Chromebooks. They have Lenovo 300e 2nd gen and Acer Chromebooks with CEU. We configure the necessary user based and device based settings. When you want to turn ON Linux on the Chromebook we navig...
Aaaaaand, it's going to cost you $30/user/month as a separate addon cost.Apart from that never ever going to be possible, they all sound like fun features.Yes, there is one not-AI update too, about Chat+Mio, but that's not listed as available for Edu...
We're working on doing SSO through a SAML connection for a couple different products today and found it curious that we are not able to map the Building ID of a user through Google Admin (Admin > Apps > Web and mobile apps > SAML attribute mapping > ...
We just finished rolled out new interactive panels and some interactive projectors all being connected to ASUS Chromebox 5 units. The problem is it appears that sometimes when the chromebox goes to sleep (I think) it gets stuck on wake up. The power ...
Can USB printers be blocked? We are deploying printers via extension via Papercut Mobility print.
