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Strange DNS error

We've been having a random issue on chromebooks in our district. People will say the internet is not working. What it seems it is on those the DNS servers are gone. A reboot fixes it but we know they were there at logon because the users were in and ...

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[Rant] Really annoying phishing attempts

I'm not sure what it means overall (probably that these entities have a compromised account) but it's rather annoying when external schools send Google Docs to some of our users like "Document shared with you 'Employee Form.docx'"How do you normally ...

Rejected emails

Is there a way to view a list of rejected emails?  Other than the message delivery graph for a generic number of emails that are rejected, is there any way to look at a list of them to have better troubleshooting of issues receiving emails?

dhalvorsen by New Contributor II
  • 221 Views
  • 6 replies
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Google Translate API key

Our SIS apparently doesn't translate parent documents and they've told us we can use either Google or Microsoft API keys for this. From what I'm seeing it's a rather expensive service. Does the Eduaction Plus level of licensing allow for the basic le...

kcalderw by Contributor
  • 185 Views
  • 4 replies
  • 1 kudos

FOIA Request?

I've been aqsked to do a FOIA requets through all of our Google docs for a specific set of keywords. Is there any way to do this? I've tried Google Vault but since I don't have a limiter like a name I have to select all and it errors out with "Can’t ...

GCPW - Login screen doesnt pop up when clicking button?

Trying GCPW for the first time as standalone. Configured some registry keys. Chrome is installed and has an enrollment token.I see the icon at the login screen of Windows, but clicking the button doesn't do anything.Just wondering if someone ran into...

hanker by New Contributor III
  • 289 Views
  • 8 replies
  • 2 kudos

Resolved! "Sharing is turned off" message in Google Photos

I have one student who is trying to receive photos in Google Photos on her school account from her coach.  The coach does not have any issues sharing photos with anyone except this one student.  The coach tries to share and it says: When I open Googl...

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Is there a way on a chromebook to "clear the ssl State"

We're having an issue for some app and they say thats the solution. The problem is I cannot find this setting on a chromebook. On a windows comuter there is a tab for it. Can this even be done on a chromebook?Error they are gettinggetting an error "E...

Spoofed Email - Phishing reports\Investigation tool

Hello I know I need to get my DMARC setup finished, but in the meantime I have something that has been bothering me. We had someone spoof on our principals email address.  It came through with a warning from Google to be wary of this email, but if yo...

E8419 by New Contributor III
  • 166 Views
  • 2 replies
  • 3 kudos

Groups - hold my hand and explain to me, please...

I feel like I've seen this posted previously ( heck, maybe even by me years ago), but it's come back up again and I'm looking for help. Google Groups.I'm not sure why it seems as convoluted and clunky as it does. For all intents and purposes, we're r...

Justin_W by Contributor II
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  • 5 replies
  • 6 kudos

[Off topic] Google Authenticator article

Interesting read about how a company believes Google Authenticator Sync was to blame for customer breach, at least in part during their transition to a new SSO platformhttps://www.bleepingcomputer.com/news/security/retool-blames-breach-on-google-auth...

UBlock Origin

I have installed the UBlock Origin extension for Chrome to deal with ads.  Recently it has randomly blocked parts of a webpage in ixl.com.  It is an easy fix but do you have any suggestions for UBlock settings or a different app/extension to use?

Metz49 by New Contributor II
  • 228 Views
  • 4 replies
  • 1 kudos

Canva web site

Hello, does anyone use the Canva software product with students?I have one student who cannot login using the "continue with Google" option.  I keep getting an error message stating "That email address is already associated with a Canva account".No o...

Dmarc question

We had an issue this week where some of my staff received an email from "me" that asked them to click on a Google Doc link. They all knew it was fake but we received it several times this week. Spoke with Google support (no suspicious activity on my ...

kcalderw by Contributor
  • 346 Views
  • 8 replies
  • 3 kudos

Wifi Connectivity Acer C311's

Hi all. I am not sure if anyone here can help but here goes. I have a pupil Chromebook which apparently will not connect at home or is 'sporadic'. At school and at my house, it works fine. I am stuck. There are two other children from my school in th...

dochxp by Contributor
  • 93 Views
  • 1 replies
  • 0 kudos

Unusual Red SPAM Warning?

IS anyone else seeing a larger number of the red SPAM warnings being thrown up for incoming email that is fine? I actually just got this with the email that came in with the last post to this group and I have seen reports from several of our users wh...

Dave_Burek by New Contributor III
  • 137 Views
  • 2 replies
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Account with sigill and sigbus (7) errors

I have a strange issue with a teacher's account.Daily, her chrome-book will stop responding with one of Google's unhelpful error messages, "Oh snap" or "there seems to be a problem" or "can't open this page"The real error listed below these messages ...

dzosel by New Contributor
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  • 0 replies
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Meetups or Conferences?

Back in December of 2016, I was part of one of the many iterations of Google communities called Cloud Connect. They had a meetup in Sunnyvale, California at the Google Tech Corners campus.  I attended this, and was there with other K12 and Higher Ed ...

With great powers comes great responsibility.

This alert was nice, telling new admins that they should be careful using the superadmin powers.With great powers comes great responsibility.I forgot to click through the Learn more link, but I'm guessing it's linking to this article, which teaches t...

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Chromebooks will get 10 years of automatic updates

Details here: https://blog.google/outreach-initiatives/education/automatic-update-extension-chromebook/ Looks like it includes Chromebooks that previously had a shorter life: " Starting in 2024, if you have Chromebooks that were released from 2021 on...

Gmail Emails ending up in Spam

Good morning, Anyone else having wide-spread reports of Gmail messages ending up in Spam? We have at least 8 of our clients (Edu & Business) reporting that recipients are reporting that their emails are being sent to Spam. Checked all the domains and...