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Wifi Connectivity Acer C311's

Hi all. I am not sure if anyone here can help but here goes. I have a pupil Chromebook which apparently will not connect at home or is 'sporadic'. At school and at my house, it works fine. I am stuck. There are two other children from my school in th...

dochxp by Contributor
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Unusual Red SPAM Warning?

IS anyone else seeing a larger number of the red SPAM warnings being thrown up for incoming email that is fine? I actually just got this with the email that came in with the last post to this group and I have seen reports from several of our users wh...

Dave_Burek by New Contributor III
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Account with sigill and sigbus (7) errors

I have a strange issue with a teacher's account.Daily, her chrome-book will stop responding with one of Google's unhelpful error messages, "Oh snap" or "there seems to be a problem" or "can't open this page"The real error listed below these messages ...

dzosel by New Contributor
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Meetups or Conferences?

Back in December of 2016, I was part of one of the many iterations of Google communities called Cloud Connect. They had a meetup in Sunnyvale, California at the Google Tech Corners campus.  I attended this, and was there with other K12 and Higher Ed ...

With great powers comes great responsibility.

This alert was nice, telling new admins that they should be careful using the superadmin powers.With great powers comes great responsibility.I forgot to click through the Learn more link, but I'm guessing it's linking to this article, which teaches t...

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Chromebooks will get 10 years of automatic updates

Details here: https://blog.google/outreach-initiatives/education/automatic-update-extension-chromebook/ Looks like it includes Chromebooks that previously had a shorter life: " Starting in 2024, if you have Chromebooks that were released from 2021 on...

Gmail Emails ending up in Spam

Good morning, Anyone else having wide-spread reports of Gmail messages ending up in Spam? We have at least 8 of our clients (Edu & Business) reporting that recipients are reporting that their emails are being sent to Spam. Checked all the domains and...

Google search screen not loading

All of a sudden a few students get the following message when they try to do any Google searchFor some it hangs on the page for awhile and eventually loads.For others it stays on the page indefinitely.I tried wiping the Chromebooks and that didn't fi...

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Resolved! Sync Passphrase enabled for student

Fairly new Google Admin here, so forgive me if there is already a known solution for this issue!We are trying to look into a (middle school)student's browsing history to identify a questionable game website they have visited, but when we log in to th...

cdavid by New Contributor
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Here is another strange bug

I got this from another groupIf you take a student account and put the word green in the subject line and add no message body, then email it to a staff member, the message bounces. Staff does not behave the same and the message goes through. Go figur...

Rick2025 by Contributor
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Strange Doc bug

From one of our other schools: "Anyone else seen this weird Google Doc bug? When my principal tries to load docs with tables on them for the PE/Music schedules it shows for a split second, then shows this error face. I've restarted chrome, disabled e...

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Chrome Browser Cloud Management lapsing? Can't renew?

Greetings everyone,Just got a big warning about our district's Chrome Browser Cloud Management subscription has been suspended and will be cancelled in a few days. I'm confused though because from what I can tell we were on the free plan so we weren'...

MattDPenn by Contributor II
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Safe browsing - Enhanced safe browsing

Hello all, Just wondering, under user settings do you have safe browsing or enhanced safe browsing selected.  We currently have safe browsing selected.  Would kind of like to go to enhanced safe browsing, but I figured I would check here to see if I ...

E8419 by New Contributor III
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Chrome sign builder with Chrome 116

Thought I would share with you that if you are using sign builder and have chrome 116, it will show a mouse in the middle of the screen despite no mouse being attached. I started a case with Google on this.  If you hook up a mouse and move it off the...

Rick2025 by Contributor
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Block student to student email for specific user

Our Middle School Principal is wanting us to set up a sort of penalty Box where we can put students in, and they can not send to or receive from the student email domain, but can continue to send to and receive from the staff domain.  As an example, ...

Linux on Lenovo devices

We have a school who would like to use Linux on their Chromebooks. They have Lenovo 300e 2nd gen and Acer Chromebooks with CEU. We configure the necessary user based and device based settings. When you want to turn ON Linux on the Chromebook we navig...

Bla bla bla, Duet AI, bla bla AI, AI, and more AI

Aaaaaand, it's going to cost you $30/user/month as a separate addon cost.Apart from that never ever going to be possible, they all sound like fun features.Yes, there is one not-AI update too, about Chat+Mio, but that's not listed as available for Edu...

SAML Attribute Mapping -- Missing Building ID?

We're working on doing SSO through a SAML connection for a couple different products today and found it curious that we are not able to map the Building ID of a user through Google Admin (Admin > Apps > Web and mobile apps > SAML attribute mapping > ...

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jsb_tech by New Contributor III
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ASUS 5 Chromeboxes freezing/black screens

We just finished rolled out new interactive panels and some interactive projectors all being connected to ASUS Chromebox 5 units. The problem is it appears that sometimes when the chromebox goes to sleep (I think) it gets stuck on wake up. The power ...

MattDPenn by Contributor II
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