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Google search screen not loading

All of a sudden a few students get the following message when they try to do any Google searchFor some it hangs on the page for awhile and eventually loads.For others it stays on the page indefinitely.I tried wiping the Chromebooks and that didn't fi...

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Resolved! Sync Passphrase enabled for student

Fairly new Google Admin here, so forgive me if there is already a known solution for this issue!We are trying to look into a (middle school)student's browsing history to identify a questionable game website they have visited, but when we log in to th...

cdavid by New Contributor
  • 189 Views
  • 3 replies
  • 1 kudos

Here is another strange bug

I got this from another groupIf you take a student account and put the word green in the subject line and add no message body, then email it to a staff member, the message bounces. Staff does not behave the same and the message goes through. Go figur...

Rick2025 by Contributor
  • 130 Views
  • 2 replies
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Strange Doc bug

From one of our other schools: "Anyone else seen this weird Google Doc bug? When my principal tries to load docs with tables on them for the PE/Music schedules it shows for a split second, then shows this error face. I've restarted chrome, disabled e...

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Chrome Browser Cloud Management lapsing? Can't renew?

Greetings everyone,Just got a big warning about our district's Chrome Browser Cloud Management subscription has been suspended and will be cancelled in a few days. I'm confused though because from what I can tell we were on the free plan so we weren'...

MattDPenn by Contributor II
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  • 20 replies
  • 8 kudos

Safe browsing - Enhanced safe browsing

Hello all, Just wondering, under user settings do you have safe browsing or enhanced safe browsing selected.  We currently have safe browsing selected.  Would kind of like to go to enhanced safe browsing, but I figured I would check here to see if I ...

E8419 by New Contributor III
  • 95 Views
  • 1 replies
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Chrome sign builder with Chrome 116

Thought I would share with you that if you are using sign builder and have chrome 116, it will show a mouse in the middle of the screen despite no mouse being attached. I started a case with Google on this.  If you hook up a mouse and move it off the...

Rick2025 by Contributor
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  • 3 replies
  • 4 kudos

Block student to student email for specific user

Our Middle School Principal is wanting us to set up a sort of penalty Box where we can put students in, and they can not send to or receive from the student email domain, but can continue to send to and receive from the staff domain.  As an example, ...

Linux on Lenovo devices

We have a school who would like to use Linux on their Chromebooks. They have Lenovo 300e 2nd gen and Acer Chromebooks with CEU. We configure the necessary user based and device based settings. When you want to turn ON Linux on the Chromebook we navig...

Bla bla bla, Duet AI, bla bla AI, AI, and more AI

Aaaaaand, it's going to cost you $30/user/month as a separate addon cost.Apart from that never ever going to be possible, they all sound like fun features.Yes, there is one not-AI update too, about Chat+Mio, but that's not listed as available for Edu...

SAML Attribute Mapping -- Missing Building ID?

We're working on doing SSO through a SAML connection for a couple different products today and found it curious that we are not able to map the Building ID of a user through Google Admin (Admin > Apps > Web and mobile apps > SAML attribute mapping > ...

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jsb_tech by New Contributor III
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  • 1 replies
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ASUS 5 Chromeboxes freezing/black screens

We just finished rolled out new interactive panels and some interactive projectors all being connected to ASUS Chromebox 5 units. The problem is it appears that sometimes when the chromebox goes to sleep (I think) it gets stuck on wake up. The power ...

MattDPenn by Contributor II
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  • 2 replies
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Resolved! Transfer ownership of shared calendar

I thought there was a way a Super Admin could see all users Calendars and change settings, or am I mistaken?I was asked to transfer ownership of a users shared calendar (not the particular users actual calendar, something like "Our dept event calenda...

Resolved! Google Sheets Apps Script

I have a bit of experience with Google Apps Scripts, and already have one setup that emails specific people when a certain form is submitted.I am now trying to set one to do slightly different task. There is a form that students fill out requesting t...

Chromebook, Chromecast and Projector

We have our teachers' Chromebooks using Chromecast and a projector in their classrooms.  Is there a way to extend the Chromebook desktop instead of mirroring?

Metz49 by New Contributor II
  • 131 Views
  • 2 replies
  • 1 kudos

Resolved! Cloud Training Offerings

I'd like to invite you to participate in these training offerings and then feel free to start a discussion about your learnings within the forum.   1. Google Workspace for Education: Managing Services: https://www.coursera.org/projects/googlecloud-go...

Kristal by Community Manager
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  • 2 replies
  • 5 kudos

Console Issues? 8/31/23 2pm

We're having trouble with the following Google Admin Console actions:Rename OUDelete OUAdjust GMail  Routing forwardingAnyone else?#GfEcanaries

Appointment schedules less than 15 minutes?

In the past, we used Appointment Slots for parent conference sign ups.  I love the look and feel of Appointment Schedules so much more than Slots, however, the minimum time on Schedules is 15 minutes and we need 10.  It looks like we can still use Sl...

Chat | Chat Externally

Not sure if I have missed a notification, but our Chat externally setting appeared to have reverted to OFF. I have checked the Audit logs and cannot see any report of this settings change.Has anyone else seen this? Was it changed due Hangouts setting...

Point in Time Email Export

Long time member, but first post in the new platform! We have a situation where we need a point in time email export of a user's inbox to provide to another non-technical user to maintain for a period of time so they can search it if/when needed. The...

mcbride by New Contributor III
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  • 4 replies
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Resolved! CAPTCHA when resetting several account passwords at once

Is there any way to avoid triggering CAPTCHAs when resetting several account passwords at once? Yesterday, we had new student orientation and had them set their passwords from the default password, and after about two groups of students, everyone sta...