Gmail Emails ending up in Spam

deidre_hugo
New Contributor II

Good morning, 

Anyone else having wide-spread reports of Gmail messages ending up in Spam? We have at least 8 of our clients (Edu & Business) reporting that recipients are reporting that their emails are being sent to Spam. Checked all the domains and SPF & DKIM configured correctly. 

1 REPLY 1

Kim_Nilsson
Admin Moderator

The email headers and email logs of the recipients should show why they are ending up in spam.

All email systems log and motivate such decisions.

So you need to have your clients talk to some of their external recipients to get such information.

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