Peer-Peer Topics
Engage in peer-to-peer discussions focusing on Google Workspace for Education
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Workflow for Vetting Process

Hello,I am a newbie admin at a small school.  We have been using Workspace and Chromebooks for a number of years, but are just now getting on board with understanding vetting apps and extensions.  Could someone help me with understanding how to get t...

Meghan by New Contributor III
  • 275 Views
  • 6 replies
  • 7 kudos

Chromebook issue

I have a Chromebook that is highlighting text, opening tabs, and acting oddly. Right now, it is sitting on my desk and doing all sorts of things. I plugged in a USB mouse, and it is still doing this. Wherever the cursor is clicked, it either opens a ...

Mbritt by New Contributor II
  • 457 Views
  • 10 replies
  • 3 kudos

Sketch Up - Student login loop

Hello All,We have an issue with students not being able to login with their single sign-on with Sketch up.  This all worked before google change the rules about app access controls.  So we approved the app Sketch Up like we have done for hundreds of ...

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Clements by New Contributor
  • 148 Views
  • 3 replies
  • 0 kudos

Resolved! Second Step vs 2SV/MFA

Can someone explain the difference between "second step" and 2sv/mfa in Google? We just enforced 2sv in our entire organization and sent notices to users (via gam) to users who did not have 2sv enabled/configured. Someone just opened a ticket and sho...

Download restrictions

Just curious what everyone has set for student download restrictions. We're having a problem with Minecraft Education Edition worlds not able to be downloaded with our current settings. I had to drop it down to the next level. I'm just curious by dro...

kcalderw by Contributor
  • 158 Views
  • 2 replies
  • 2 kudos

Resolved! Chrome remote desktop?

This is more if an is this possible question. We use Chrome remote desktop primarily for remote assitance for our users as we have 32 buildings throughout the city. I have been asked if we can somehow restrict its use to within our network so a user ...

Youtube Music

Our high school students have access to Youtube. They are getting blocked from Youtube Music and  Youtube Kids. This doesn't appear to be a filter block, but something on the Google side of it. Staff are not blocked from these sites, just students. A...

HEIC file type blocked by policy

When setting the "Prevent users from downloading harmful files" The safest option, without blocking all files, is "block malicious downloads, uncommon or unwanted and dangerous files types."  However, selecting this option blocks HEIC files.  Is ther...

GYoung by New Contributor
  • 144 Views
  • 2 replies
  • 0 kudos

Reports of an issue with Gmail

Hello Google Admins!Sharing a msg from Google Dashboard ..."Some Gmail users are experiencing elevated error rates while performing various actions and may also see delays in email delivery". 

Managed Browsers setup

So I am starting to work on setting up Managed Browsers.  I put some Windows machines into the Admin console.  I put them in the same location as my Chromebooks.  I didn't set or change any policies and the sign-in settings are like shown below. For ...

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panderson by Contributor III
  • 338 Views
  • 6 replies
  • 7 kudos

[resolved] Custom admin roles - view 2sv setting of user

Is there a specific role/checkbox that we have to enabled for a custom admin role to be able to view if someone has 2sv enabled? So far I'm not finding anything, so I'm guessing it's a Super Admin specific ability... Resolution: google made a change ...

rammerhead browser

A non-google post just for we admins. Some lovely student has been charging kids for a promised uninterrupted gaming experience while at school. Apparently this student has customers across the US, bless them. Anyway, this student keeps us on our toe...

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[Off Topic] iPhone Wifi Issues

There is an employee at my job who consistently has Wifi issues on their iPhone. We have a Cisco Meraki Wifi network. This individual has iCloud+ which offers iCloud Private Relay. I did not want to disable Private Relay completely because the user p...

mgoller by New Contributor II
  • 220 Views
  • 5 replies
  • 1 kudos

Additional email encryption for Gmail

I am working on a state cybersecurity grant and would like to include the purchase/subscription for a service or tool to encrypt our Gmail messages beyond what Google already provides. What options would you folks recommend? Any besides Virtru and Ma...

[resolved I think] 2sv/mfa group inheritance

For peace of mind, we have an mfa bypass group for users to be in temporarily if they miss the deadline for enforcement of mfa. I click on the root of the directory, and the group shows up under the group sections. Does the group permission trickle d...

Sort by?

Is most Recent sort option.. It must not sort by posted date, Does it sort by any interaction with the post?  

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mfoley by New Contributor III
  • 96 Views
  • 1 replies
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[resolved] Weird login discrepancy for users behind sso

So I'm doing some cleanup in AD and our SSO platform and I've stumbled across something that I find weird. Perhaps I'm not fully awake yet but here is the info I have:AD - find a user that lastlogin is neverSSO Platform - same user never logged inGoo...

Scanners for Chromebooks

Greetings,  We have a project coming up where parents are going to come to  one of our schools and will be using chromebooks to register their child.  However we need to scan in some documents while the parents are on location and wondering has anyon...

Clements by New Contributor
  • 92 Views
  • 0 replies
  • 0 kudos

PDF preview in Gmail broken

Is anyone else seeing issues with clicking on a PDF in gmail and only the first page (or nothing) will load? It's been going on here for a few days. If you download the PDF, it's fine.

kcalderw by Contributor
  • 394 Views
  • 9 replies
  • 0 kudos

Timeline/location history changing

Many of you probably also received this update regarding changing Timeline/location history settings.   I must be missing something as I cannot locate these settings in the admin console.  Also, what is everyone doing with this setting on your studen...