Hello everyone,
I'm Divya Balachandran, a business professor (Clark College, Vancouver, Washington), program leader, consultant, and doctoral researcher focused on the intersection of higher education, workforce development, and artificial intelligence. I currently work with colleges, universities, and learning organizations to help design programs and learning experiences that prepare students for a rapidly changing workforce. I am also honored to be part of the inaugural Google Higher Education Faculty AI series.
The Context
My work spans higher education, EdTech, workforce readiness, and organizational transformation. Over the years, I have designed and launched online and hybrid programs, led faculty development initiatives, supported HBCU institutions through professional development programs, and worked with organizations such as Amazon, Coursera, Strategic Education, and LearningMate. I also serve on the Ethics Committee of the AI Governance Network, where we explore responsible approaches to AI adoption across education and industry.
My doctoral research focuses on the strategic management of generative AI adoption in higher education. While much of the current conversation centers on AI in the classroom, my research looks at the institution as a whole. I am exploring how colleges and universities can balance academic integrity, faculty readiness, and workforce relevance while developing sustainable organizational strategies for AI adoption.
The Pivot
What makes me optimistic is that AI is forcing higher education to revisit some of its most fundamental questions: What is the purpose of a degree? How do we assess learning in an AI-enabled world? How do we prepare students for jobs that are evolving faster than traditional curriculum cycles?
Rather than seeing AI as a threat, I see an opportunity for institutions to become more intentional about critical thinking, problem solving, creativity, and human-centered learning. I believe the future belongs to institutions that can successfully balance innovation with academic rigor and student success.
The Strategy
One of the most impactful shifts I have made is moving conversations away from "Which AI tool should we use?" to "What problem are we trying to solve?" Whether I am working with faculty, administrators, or students, I encourage people to start with outcomes and strategy first and then determine how AI can support those goals.
I have also begun integrating AI into faculty development and course design conversations in ways that reduce fear and increase confidence. When faculty see AI as a partner for brainstorming, feedback, research support, and productivity rather than a replacement for expertise, the conversation becomes much more productive.
I am looking forward to learning from this community and connecting with others who are exploring AI adoption, institutional transformation, faculty development, governance, and workforce readiness in higher education.
Looking forward to the conversations ahead.
Divya Balachandran, MBA
DBA Candidate, Global Business & AI