Hi @TraceyP
There's a big difference between manually handling and not handling CSVs.🙂
Automating usually entails grabbing data from one place and pushing it to another, and often requires temporary storage of the downloaded source data until the upload to the destination is complete.
So, as long as the SIMS allows you to grab the data either by automatically downloading a CSV, or pulling data through an API, you will most likely need an intermediate place to put the sync engine, with some storage.
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https://wheretofind.me/@NoSubstitute