Graduation banner in Gmail for staff..

alexgrutza
Contributor III

This is a first for me. I know sometimes a personal gmail has ads in it's gmail inbox, but this is new to me. We're higher ed and so I'm curious where this banner message setting is set? We don't really use Classroom, and the user who brought this to my attention is not a student nor do they have student groupings nor located in the student ou. We have Takeout enabled for everyone and so turning off Takeout for the employee ou isn't possible.

Why is it that Google is aware of graduation and placing graduation banners in our platform without consent to do so?

 

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CISSP | LinkedIn | @Phyxiis
1 ACCEPTED SOLUTION

Brendan-NH
New Contributor II

After struggling with Gemini for an hour, I was finally able to get a valid response (thanks to the screenshots you shared).

This is a brand-new, automated in-app promotion pushed directly by Google to Workspace for Education accounts. In fact, it is so new and unexpected that universities (like Brown University) just had to post status alerts to their IT dashboards yesterday (May 21, 2026) because their users suddenly started seeing this exact banner and calling the help desk!

Because Google recently updated the Takeout Transfer tool on May 1st to include Google Photos, it appears they have silently rolled out a global, automated pop-up to Education domains to remind users to take their data with them at the end of the school year.

It is algorithmic, not a setting: There is no explicit "On/Off" switch for this specific banner in your Admin console. Google's internal system determines when and to whom it displays these promotional banners (similar to the "Try the new Gmail" pop-ups).

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alexgrutza
Contributor III

I literally just changed my Inbox Style to "Default" and boom. I 100% have Unread first and tested Default and low and behold.. the banner in my own inbox.. 

alexgrutza_0-1779472546281.png

 

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Brendan-NH
New Contributor II

I may actually want to facilitate this as a feature, but I cannot get it to trigger in our Workspace.  We are on the Education Plus platform.

 

We're Edu Fundamentals. Gemini states it is related to the "Transfer" portion of the Takeout. It suggests to remove the banner to go into Data\Import and Export\Takeout and then uncheck the Transfer checkbox for the individual OU. I suppose in your case you would want to see if that checkbox is checked for the OU in question you'd want it to be enabled on. Note that it only shows up in the Default Inbox type layout. I haven't tested the change as we have not been informed of any issues and I guess it's better the students do it on their own that email us 500 times..

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Brendan-NH
New Contributor II

I tested it from a new/default account in the 2026 student OU that has transfer enabled.

Still don't see anything.

We are set to Rapid release here : Menu > Account > Account settings > Preferences

and Early Access Apps are turned off here: Menu > Apps > Additional Google services

 

Brendan-NH
New Contributor II

I will also note that I provisioned my test user with an education fundamentals license and that we do not use Google Classroom or Chromebooks.

Brendan-NH
New Contributor II

After struggling with Gemini for an hour, I was finally able to get a valid response (thanks to the screenshots you shared).

This is a brand-new, automated in-app promotion pushed directly by Google to Workspace for Education accounts. In fact, it is so new and unexpected that universities (like Brown University) just had to post status alerts to their IT dashboards yesterday (May 21, 2026) because their users suddenly started seeing this exact banner and calling the help desk!

Because Google recently updated the Takeout Transfer tool on May 1st to include Google Photos, it appears they have silently rolled out a global, automated pop-up to Education domains to remind users to take their data with them at the end of the school year.

It is algorithmic, not a setting: There is no explicit "On/Off" switch for this specific banner in your Admin console. Google's internal system determines when and to whom it displays these promotional banners (similar to the "Try the new Gmail" pop-ups).

Thank you for the update! It's an interesting play on Google's part, maybe outside of their lane if there is not setting to disable this.. but I am glad they did implement the Google Photos transfer option (they really should just create an Admin api for it for workspace..anyways..)

Thanks again!

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CISSP | LinkedIn | @Phyxiis

Yeah, and admins should probably disable the service, for both students and staff.

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