Email Alias ?

[jasoncrcsd]

So a user saw that their email address someone entered it as for example jSmith where the j is lower case. Why that matters I couldn't say. But as it should be an easy fix it won't let me change it. It has the below error. "there is an existing alternate email (Email alias) for a user. How can that be when I'm not changing the letter just the case if it. And if there is one is there any way to find out which account has this duplicate?

[Kim_Nilsson]

Email addresses should never ever never ever never ever have capital letters in them.

Not. Ever.

You can have whatever you want in the display name, but the actual email address should never have capital letters.

To fix it you must change the username to something different and then back to what you really want. The system will not allow you to change to the same thing, as it ignores capitalisation in the command to change the username.

[Kim_Nilsson]

To find who has the alias, you use gam.

gam whatis TheAliasHere