Device Specific Pin and / or Password on a Chrome OS Device?

[mpartenope4676]

Hi all. I have some accounts that are only used during end of year exam time. I decided to double check that they were still working correctly since Google is forcing Gemini down our throats and into every crevice of the OS and browser. Before I could even sign in, I got hit with two screens that I've never seen before. One is below, I can't upload the second cause of the 3 mb limit, but it prompted to create a password on the devices or use the Google account password! Why, Google?!?!

I reached out to the rest of my dept and they've never seen this in their travels. The only setting I see for PIN in the GAC is to set the min and max PIN length more or less. I definitely don't want this option enabled globally! I could maybe see this used as a two factor alternative for students, but I don't need it on at the moment!

ps I feel like this community gets much less traffic these days. Is there a more widely used platform I should also be checking out?

[mpartenope4676]

Image 2

[Scott]

Not 100% sure, but looks like that setting might be "Quick Unlock" (under users & browser settings).

[SteveHarmon]

Yep, this is where it is. You can allow users to use a PIN or Fingerprint (if the hardware has a fingerprint reader). We turn these on for staff but off for students. I believe it only affects that device - so you could have a different PIN for different devices.

[mpartenope4676]

Thanks @SteveHarmon and @Scott ! I thought it might be that initially, but then saw that I didn't have the setting configured and thought it might be something else. So now I'm thoroughly confused!

[Josh]

Is the user account in a different OU than normal? Does that OU have different policy configured?

You can check chrome://policy to see what is being applied to the device.

[mpartenope4676]

These accounts are in a separate OU but the pin settings are inherited from the root. It just frustrates me beyond belief that Google would have thought that this would be a helpful option in an educational environment. It's like they don't even have a pulse sometimes of what we need/want.

[Josh]

Did you end up figuring out what was causing the setup PIN prompt to be shown?

We have started receiving reports that some users are seeing the same prompts.

[ismaferreira]

Este pedido do PIN foi removido na atualização 149.0.7827.226, atualize seu Chromebook para esta versão por favor 😄 

[mpartenope4676]

Oh interesting. I hope that is the case! Our problem is, we use the Long Term Support channel, so all our devices are on 144. 😞 I guess I could update one chromebook and see if it goes away, else we'll have to wait until the Fall for the next LTS release.