Chromebook won't turn on and shows no power indicator.

BarbSeib
New Contributor III

I tried the following:

  • unplugging battery and replugging - still nothing
  • hard reset
  • a different battery

Nothing worked. Any suggestions? 

Anyone else reporting a problem with Acer Chromebook 712 [C871]

 

1 REPLY 1

chand
Admin Moderator

We've had a lot of issues with the charging port on this specific model. Any chance you're noticing some "wiggle"/loose connection when the USB-C charging cord is plugged in? Sorry to say that these have been motherboard issues for us as a result.