Google Drive shared file e-mail notifications

[ewikstromSD]

For some reason, a few of our staff never receive e-mail notifications when a Drive file is shared with them, even when the sender selects the notify recipient option. Any idea why that may be happening?

[icrew]

What do they have set in the Notification section their drive preferences (see below)?

[ewikstromSD]

I'm not sure. I'll check with them tomorrow. Thanks!