Google Drive App: "Your organization doesn't allow Drive for Desktop to be used with..."

Bill_Gibson
Contributor III

We just encountered an issue where:
We use the Google Drive app for Windows and users were receiving a notice that "Your organization doesn't allow Drive for Desktop to be used with  ACCOUNT on this device."

When we look in the Admin Console per this article we found that the setting "Only allow Google Drive for desktop on authorized devices" was enabled.

After we disabled this setting it we searched the Admin log events audit log and found no prior reference to Setting name DriveFsSettingsProto drive_fs_enabled being modified.

Hope everyone is having a good summer! 🏖
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6 REPLIES 6

mw_slocoe
New Contributor II

You have likely enabled Company Owned devices and Device Approvals in Devices > Mobile & Endpoints

kaned
Contributor II

I am also working with this... 

Bill_Gibson
Contributor III

Changing the setting back worked for us, just took 15-30 minutes to apply. We asked affected users to reboot and then they are working as expected again.

kaned
Contributor II

@Bill_Gibson , we did the same thing and it got us back up and running.  Not sure what that was about.