Anyone else having intermittent gmail sending error messages?

alexgrutza
Contributor III

We're trying to identify if it's our network or google.. there's been an influx of tickets today stating they're getting errors when sending emails from their organization email accounts. Just a generic red banner at the top that says "error sending message" and also "loading" sometimes as well. Some users have tried incognito and same issue.. Just wondering if it's a google issue or our own network issues. . anywhere where to look for transient error sending messages with EDU Fundamentals?

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CISSP | LinkedIn | @Phyxiis
1 REPLY 1

alexgrutza
Contributor III

It wasn't our network as one of the users wasn't on campus nor connected to vpn, they were at some event on that event spaces wifi, and also when they got home had the same issue. So it persisted across networks and geographic area. Other users who likely were on campus network, tried incognito without success. It appears primarily around internal-to-internal, however sometimes internal-to-external had the error too. Further investigating... and if users today are still having issues, to somehow instruct them to collect a HAR file for Google support... may be more complicated than them not sending an email... /s

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CISSP | LinkedIn | @Phyxiis