chromebook policies not updating

[mhermmsd]

Our network guys recently updated our district firewall.  Seems ever since they did it, our chromebooks have stopped getting policy settings when we move them to other OUs with different polices.  Does anybody know what ports need to be open on the firewall for the chromebooks to communicate with Google?

[ddelboccio]

To the best of my knowledge I've never open specific ports other than 80 or 443........

[kaned]

 believe this problem is also related to:  https://www.googleforeducommunity.com/t5/Admin-Hub-Forum/Additional-screens-during-student-login/td-...

[kaned]

We are also seeing issues with new users not pulling user policies... opening a ticket now.

[kaned]

Problem seems to be resolved.  User policies are now being downloaded as expected on chromebooks.

Still in the queue for Google support, so not really sure what happened...

[ddelboccio]

Not here, still have a new user created today  who is refusing to pull down policies to a chromebook.

[Kim_Nilsson]

Basically anything related to Google needs to be excluded from TLS Inspection, or just stop doing that entirely.

[mhermmsd]

It was a Google issue.  When I had checked on the day I was having issues, the Google app status did not show anything.  Next day, lots of orange exclamations including ChromeOS.  Happened to be at the same time our Firewall was changed.  All is good now.  Thanks for the replies.