GCDS no longer adding/removing users based on group membership

alexgrutza
Contributor III

Prior versions of GCDS, with synced groups, it would sync current AD users in a group to the corresponding google group. That appears to be not working anymore. Can anyone else confirm this? Or am I just missing something? As mentioned, it used to perform the add/removes via gcds, but appears it does not anymore..

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CISSP | LinkedIn | @Phyxiis
6 REPLIES 6

alexgrutza
Contributor III

It appears adding worked earlier today, but I have removed a person from a synced AD group and am trying to rerun gcds and it's not picking up the removal of said person from google group (since they were removed from ad group they should be removed from google group as well)

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CISSP | LinkedIn | @Phyxiis

I've even made sure the thresholds were bumped all the way up to 80% and no change. I'm hoping it's a bug for removals in the newer version of gcds

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CISSP | LinkedIn | @Phyxiis

This is from the trace log file. 36 users in AD group, but in Google there are 60 users. Something isn't right. I can see that a user I removed today is still listed as being a member of the specific group in AD, so it appears to be a caching issue or a gcds database issue. 

Anyone have any idea how to clear that? When I run gcds (via gui or cli) I use the "clear cache" option every time so I'm at a loss..

2026-05-07 11_23_32-Greenshot.jpg

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CISSP | LinkedIn | @Phyxiis

Kim_Nilsson
Admin Moderator

Did it fix itself after waiting a while?

When you check the Google Group via API (GAM or other tool), does it actually show that the user is removed?

Sometimes the admin interface and API are reporting different info, often with a delay.

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https://wheretofind.me/@NoSubstitute

Someone in an EDUCAUSE forum just posted this same issue. Using GAM it shows this person is still in the group in which they should be removed from.

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CISSP | LinkedIn | @Phyxiis

I've opened a GCDS case with google just now - lets see where that goes..

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CISSP | LinkedIn | @Phyxiis