https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/Account-with-sigill-and-sigbus-7-errors/m-p/1018#M658 <P>I have a strange issue with a teacher's account.<BR />Daily, her chrome-book will stop responding with one of Google's unhelpful error messages, "Oh snap" or "there seems to be a problem" or "can't open this page"<BR />The real error listed below these messages was typically error code "SIGILL" and has lately been error code "SIGBUS (7)"<BR />Sometimes it comes back after a restart, but it doesn't always.<BR />I've given her another Chromebook to use, reset her Chromebook, cleared all browsing data, moved her account to another OU and back. All of the usual troubleshooting steps.<BR />Looking at the errors it would seem to point to a memory issue, but using another computer for a couple of days (and still getting the errors) would seem to rule out any problems with her current computer's hardware.<BR />I can't think of anything else besides deleting her account and recreating it. I don't really want her to have a new account that doesn't follow our system, but I'm at wits end here with what we can do.</P> Mon, 18 Sep 2023 19:12:55 GMT dzosel 2023-09-18T19:12:55Z https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/Account-with-sigill-and-sigbus-7-errors/m-p/1018#M658 <P>I have a strange issue with a teacher's account.<BR />Daily, her chrome-book will stop responding with one of Google's unhelpful error messages, "Oh snap" or "there seems to be a problem" or "can't open this page"<BR />The real error listed below these messages was typically error code "SIGILL" and has lately been error code "SIGBUS (7)"<BR />Sometimes it comes back after a restart, but it doesn't always.<BR />I've given her another Chromebook to use, reset her Chromebook, cleared all browsing data, moved her account to another OU and back. All of the usual troubleshooting steps.<BR />Looking at the errors it would seem to point to a memory issue, but using another computer for a couple of days (and still getting the errors) would seem to rule out any problems with her current computer's hardware.<BR />I can't think of anything else besides deleting her account and recreating it. I don't really want her to have a new account that doesn't follow our system, but I'm at wits end here with what we can do.</P> Mon, 18 Sep 2023 19:12:55 GMT https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/Account-with-sigill-and-sigbus-7-errors/m-p/1018#M658 dzosel 2023-09-18T19:12:55Z