https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/828#M545 <P class="">We just finished rolled out new interactive panels and some interactive projectors all being connected to ASUS Chromebox 5 units. The problem is it appears that sometimes when the chromebox goes to sleep (I think) it gets stuck on wake up. The power button is solid white/on, the connected screens remain blank, and there doesn't appear to be any response. Disconnecting and reconnecting the power appears to do the trick but it does seem to be a reoccurring, abet random, problem. It sounds like it's been mostly happening to my teachers who have projectors but I have gotten one or two reports of it happening to our teachers with panels as well. My current thought it something about the interactive panels may be interfering with the wake up but I'm not 100% sure as it does seem to happen even while the projector is turned off. This is mostly based off teacher reports as I don't have a spare chromebox to test with without removing one from a classroom.</P><P class="">&nbsp;</P><P class="">Out of the box they came with ver111 it looks like while we have our chromebooks locked at ver108 LTS which aught to be switching over to LTS ver114 soon. Hopefully that does the trick but I'm also curious if anyone else has some suggestions/experience?</P> Wed, 06 Sep 2023 16:59:43 GMT MattDPenn 2023-09-06T16:59:43Z https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/828#M545 <P class="">We just finished rolled out new interactive panels and some interactive projectors all being connected to ASUS Chromebox 5 units. The problem is it appears that sometimes when the chromebox goes to sleep (I think) it gets stuck on wake up. The power button is solid white/on, the connected screens remain blank, and there doesn't appear to be any response. Disconnecting and reconnecting the power appears to do the trick but it does seem to be a reoccurring, abet random, problem. It sounds like it's been mostly happening to my teachers who have projectors but I have gotten one or two reports of it happening to our teachers with panels as well. My current thought it something about the interactive panels may be interfering with the wake up but I'm not 100% sure as it does seem to happen even while the projector is turned off. This is mostly based off teacher reports as I don't have a spare chromebox to test with without removing one from a classroom.</P><P class="">&nbsp;</P><P class="">Out of the box they came with ver111 it looks like while we have our chromebooks locked at ver108 LTS which aught to be switching over to LTS ver114 soon. Hopefully that does the trick but I'm also curious if anyone else has some suggestions/experience?</P> Wed, 06 Sep 2023 16:59:43 GMT https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/828#M545 MattDPenn 2023-09-06T16:59:43Z https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/837#M546 <P>Why version lock such devices?</P> Wed, 06 Sep 2023 17:58:26 GMT https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/837#M546 Kim_Nilsson 2023-09-06T17:58:26Z https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/841#M547 <P>Partially because I was unclear whether Google Admin would properly abide by restricting to the LTS channel versions when the latest Stable version was never grayed out while LTS was selected. Either way every day I check whether the LTS channel has updated to ver114 yet.</P> Wed, 06 Sep 2023 19:46:56 GMT https://www.googleforeducommunity.com/t5/Peer-Peer-Topics/ASUS-5-Chromeboxes-freezing-black-screens/m-p/841#M547 MattDPenn 2023-09-06T19:46:56Z