topic Re: Empty Google Classroom summaries in Peer-Peer Topics

Empty Google Classroom summaries

kcalderw — Fri, 14 Feb 2025 12:55:51 GMT

I received a report from a parent that for the past few days they've gotten an empty summary email from Google Classroom. I did a search on the web but only found one other instance of someone posting about it in the last day. Has anyone else seen this in their school? I just want to be sure it's just a Google issue.

Re: Empty Google Classroom summaries

MarkLoundy — Fri, 14 Feb 2025 13:20:50 GMT

I've seen at least two similar reports in the Google Classroom help forum.

Re: Empty Google Classroom summaries

chand — Fri, 14 Feb 2025 13:26:17 GMT

Yep, just got an email from a parent yesterday. I was going to remove and re-add them to see if that makes a difference, but good/not good to see that it's a potential larger issue.

Re: Empty Google Classroom summaries

ddelboccio — Tue, 18 Feb 2025 13:18:48 GMT

Anybody see any movement or resolution with this? I am also hearing from parents about blank classroom summary email messages.

Re: Empty Google Classroom summaries

jasoncrcsd — Tue, 18 Feb 2025 13:32:26 GMT

Yea I just did a chat with Google classroom we're seeing it too and they confirmed its a know issue.

Google Workspace Support, Bhargavi: I would let you know that this is a known issue from our end, our product internal team is working on it to resolve it as soon as possible. Google Workspace Support, Bhargavi: You will receive the automated update once the fix is release by the product internal team.

Re: Empty Google Classroom summaries

Kim_Nilsson — Tue, 18 Feb 2025 17:23:13 GMT

Related thread by @jasoncrcsd here.

Re: Empty Google Classroom summaries

jasoncrcsd — Wed, 19 Feb 2025 14:24:36 GMT

Got an email from Google on my case claiming its been resolved

Re: Empty Google Classroom summaries

ddelboccio — Wed, 19 Feb 2025 14:27:56 GMT

Same here!

Re: Empty Google Classroom summaries

kcalderw — Mon, 10 Mar 2025 16:03:36 GMT

I'm hearing reports that the summaries are stopping again. Can you confirm?

Re: Empty Google Classroom summaries

MarkLoundy — Mon, 10 Mar 2025 16:28:10 GMT

I received my weekly summaries on Friday. I have not seen any reports in the Classroom help forum.