Enterprise support portal cannot create a new case?

ddelboccio — Tue, 28 Jan 2025 16:28:33 GMT

Did I miss another memo some where?

For years I could log into the Google support portal to create support tickets for my Workspace domain.

https://support.cloud.google.com/portal/cases

I can still login, and see my previously created case, but when I click on "create support case" I am hit with "You do not have permission to create support cases".

What the? How do I remedy this, if I cannot create a case??

Re: Enterprise support portal cannot create a new case?

ddelboccio — Tue, 28 Jan 2025 16:37:06 GMT

Apparently there is a known issue with this as well! I can't do any work this morning!! Time to go home! 🙂

https://www.google.com/appsstatus/dashboard/

topic Re: Enterprise support portal cannot create a new case? in Peer-Peer Topics

Enterprise support portal cannot create a new case?

Re: Enterprise support portal cannot create a new case?