topic Re: Zero Touch enrollment ? in Peer-Peer Topics

Zero Touch enrollment ?

jasoncrcsd — Wed, 16 Aug 2023 15:47:55 GMT

Has anyone used the Zero Touch enrollment for Chromebooks?

https://support.google.com/chrome/a/answer/10130175?hl=en

We have startted using it and it seems fine but we ran into an issue I am emailing support about. For normal enrolled devices if I have to send one to Dell for replacement I can use the deprovision with same model replacement option so we can keep the management license (if they replace the motherboard its a different serial) but for ones enrolled this way those deprovision options don't even come up.

Re: Zero Touch enrollment ?

Kim_Nilsson — Thu, 17 Aug 2023 09:44:04 GMT

Wow, didn't/haven't know/heard about that.

Re: Zero Touch enrollment ?

jasoncrcsd — Thu, 17 Aug 2023 11:07:29 GMT

Its nice we can set it up when we order them and all we have to do to enroll them is connect them to wifi and they auto enroll. We did hear back from Google I guess when you use this you can no longer use the deprovision with same model replacement

Re: Zero Touch enrollment ?

Kim_Nilsson — Fri, 18 Aug 2023 06:23:45 GMT

hahahahaha, you totally misread my comment!

I was only referring to the issue of not being able to user same_model_replacement.

I totally know about ZTE. 🙂