topic Transfer Stand Alone Upgrade in Peer-Peer Topics

Transfer Stand Alone Upgrade

Meghan — Wed, 25 Sep 2024 09:07:00 GMT

Hello!

I am struggling to enroll new devices. We bought some chromebooks 311 without bundled education upgrade.

I have a bunch of C302s I need to deprovision.

Can I, and how can I, transfer the standalone education upgrade on the C302s to the 311s?

Hoping for some good news....Thank you in advance!

Re: Transfer Stand Alone Upgrade

panderson — Wed, 25 Sep 2024 13:00:33 GMT

You need to de-provision the old devices and when doing so, tell it you are replacing with like device. The only problem is that it is really meant to replace a defective device with a new same model device, so I don't know whether or not that would apply here as their release dates are a few years apart.

Re: Transfer Stand Alone Upgrade

BrandonB — Thu, 26 Sep 2024 21:55:38 GMT

This is not possible. Licenses can't be transferred to replacement devices. As @panderson noted, the same model replacement is for a repair or replacement of the same model. This is the only deprovision reason that preserves device licenses. More info can be found here:

https://support.google.com/chrome/a/answer/3523633?hl=en#zippy=%2Cdeprovision-a-device

Re: Transfer Stand Alone Upgrade

Meghan — Fri, 27 Sep 2024 04:33:17 GMT

Thank you so much for taking the time to answer.

Re: Transfer Stand Alone Upgrade

Meghan — Fri, 27 Sep 2024 04:33:48 GMT

Thank you so much for taking the time to answer. I have figured it out!