topic Re: ChromeOS Website File Selector "Shared with me" File List Truncated in Peer-Peer Topics

ChromeOS Website File Selector "Shared with me" File List Truncated

Bill_Gibson — Wed, 31 Jul 2024 18:34:54 GMT

When using a ChromeOS device and clicking on a file upload button (for example here) the choices listed in the "Shared with me" section is not complete when compared to those in the web interface "Shared with me" section. There is also a discrepancy using the native Files app.

This appears to have something to do with how old the share date is, but I've found inconsistency when comparing across accounts.
This is problematic for long time users who rely on files that have been directly shared with them.
This is further complicated by the "select a file to open" interface not showing the Starred section.

I'm checking in with support, but would appreciate any insight.

Re: ChromeOS Website File Selector "Shared with me" File List Truncated

happyOwl74 — Mon, 12 Aug 2024 18:44:36 GMT

Here is a response from Google Workspace Support:

===
Summary
When using the file picker in Chrome OS, the end user does not see all the folders they expect to see under 'Shared with me' .
The engineering Drive team engaged the Chrome engineering team to confirm the expected behavior reported here and We can confirm this is actually working as intended.
Background
The "Shared with me" right now only returns a certain number of file results due to the performance considerations, the results are returned based on the "last modified" field.
Even if you choose "sort by Name" in the UI, the sorting is based on the already returned result. If you try to align the Drive web to use the same sorting, the result should be consistent.
> In Files app side, sort by "Date modified" in the "Shared with me" UI.
> In Drive web, sort by "Last modified" (without by me).

Please note that the return results limit is imposed by Google to avoid abuse behavior, performance issues and cannot be disclosed.
=======

And here is my follow-up question:

If this is by design, how then would a user select a file from the Shared with Me section in either the Files app on the Chromebook, or the File Selector window on a Chromebook?

A scenario that was presented to me by one of our users is as follows:

A teacher shares a file with another teacher in September of 2023. In September of 2024, the teacher to whom the file was shared wants to upload that file to a website. However, because the file is only listed in the Shared with Me section, and the Shared with Me section is deliberately selective to which files are available, the file cannot be found or accessed in this manner.

Re: ChromeOS Website File Selector "Shared with me" File List Truncated

YERKO — Tue, 13 Aug 2024 13:21:01 GMT

Saludos.

Lo unico que se me ocurre tras la respuesta oficial es ingresar via navegador, buscar el archivo y abrirlo o modificar su nombre, de esta forma podría y deberia aparecer como "recientemente modificado por mi".

De todas formas se entiende que por rendimiento no aparezcan todos los "compartidos" pero debería permitir que con el scroll aunque consuma recursos si se pueda acceder a los archivos mas antiguos.

éxito!

Re: ChromeOS Website File Selector "Shared with me" File List Truncated

happyOwl74 — Tue, 13 Aug 2024 16:41:26 GMT

These are the workarounds suggested by support:

- Using the Google Drive Web app, you can create a shortcut pointing to the shared folder. After creating this shortcut in your "My Drive" folder, you should be able to access the shared folder in the Files app under Google Drive > My Drive > (Shortcut name).
- Another workaround is making a small change to the file so that the date of "last modified" is more recent and then that file should show up in the "Shared With Me" files in the Files App.