topic Re: Does email delegation only work if it's enabled for users in the admin console? in Peer-Peer Topics

Does email delegation only work if it's enabled for users in the admin console?

hanker — Mon, 01 Jul 2024 14:55:44 GMT

I assigned an email delegate using GAM.

Admin console 'let users mail delegation' is turned off.

Delegate email user is not appearing to the recipient.

I was hoping delegation would work if I did it with gam without turning it on in the GAC, but it doesn't seem to be.

Just wondering if anyone can confirm this as correct.

Re: Does email delegation only work if it's enabled for users in the admin console?

NielsBrockmeier — Mon, 01 Jul 2024 16:46:09 GMT

You are correct in your deduction. If it's turned off in GAC even with GAM commands it won't show up for the users. That's my experience as well unfortunately.

Re: Does email delegation only work if it's enabled for users in the admin console?

Kim_Nilsson — Wed, 03 Jul 2024 08:41:17 GMT

Gmail Delegation must be allowed for both accounts.

Also, both accounts must have permanent passwords.

The attribute changepassword off.

However, the delegated account must not necessarily ever have been logged into. It's fine to be an unused account. You don't have to log in and accept EULA and stuff.

Re: Does email delegation only work if it's enabled for users in the admin console?

Bill_Gibson — Wed, 03 Jul 2024 19:04:15 GMT

Ohhhhhhh, it's the PASSWORD, not the EULA
...interesting.
Thanks Kim!