topic Re: GAM Advanced Help in Peer-Peer Topics

GAM Advanced Help

jpark — Thu, 30 May 2024 19:48:26 GMT

Hi!

Just finished setting up GAM advanced.

I have all the auth setup correctly, and the service account has been checked and granted all permissions.

When I run 'gam print courses todrive', the command only returns Classes I am a part of. What am I missing?

Re: GAM Advanced Help

James_Seymour — Fri, 31 May 2024 02:46:05 GMT

Hi,

What version of GAM are you running? (gam version) . You should see all the courses listed.

You might want to post this on the GAM Google Group https://groups.google.com/g/google-apps-manager, or join the GAM Chat Space https://github.com/GAM-team/GAM/wiki/GAM-Public-Chat-Room, as these are dedicated to GAM questions.

Running gam oauth refresh followed by gam oauth update may help, but I am not too sure.

Re: GAM Advanced Help

Kim_Nilsson — Fri, 31 May 2024 09:53:16 GMT

Your gam install service account is most likely not added to Domain Wide Delegation.

If you run this command, it should fail (that's OK!), and guide you trough adding the service account to the DwD.

gam user none check serviceaccount

Then run it again after a few minutes, and replace none with a real non-admin user.

After you have verified that everything PASS for this real user, then you should be able to run your print courses command again, and this time get all courses for all users.

Re: GAM Advanced Help

jpark — Fri, 31 May 2024 15:50:25 GMT

Thanks for the replies!

Kim, I tried the steps you outlined. Was able to confirm that DwD is set to Pass for the user I'd like to use running GAM. This account is also a teacher on some Google Classrooms in our domain.

Still only getting classes in which the user account is a teacher.

I am using the latest version of GAM Advanced.

The user I am using is not a super admin, but it does have many of the same privileges. I used to run GAM with a super admin, but read your article and decided to switch to a non super admin account. I'm able to do other GAM Advanced tasks, like suspend, move users, and delete licenses. I'll cross post this to the GAM discussion boards as well.

Re: GAM Advanced Help

jpark — Tue, 04 Jun 2024 14:43:15 GMT

Update: Had a nice convo with Ross Scoggs, he said to run this particular command as a super user to get ALL the courses in the domain. It worked.

Re: GAM Advanced Help

Kim_Nilsson — Tue, 04 Jun 2024 14:46:47 GMT

Was just about to write that. 🙂

You can, of course, as non-superadmin run the print command for all individual users, and multiprocess that into a single list.

But, as clearly seen in the wiki, there are a number of commands run with Client Access, meaning you have to actually have the necessary admin rights (which doesn't always mean superadmin), and other commands with Service Account access.

When run with Service Account access, then you always have to provide the username of the user you wish to act on.