topic Re: Previous Employees in Peer-Peer Topics

Previous Employees

ctegeler — Fri, 24 May 2024 17:43:33 GMT

A retired teacher is asking to unsuspend her account to retrieve something from Google Classroom. Do any other schools allow this?

Re: Previous Employees

ddelboccio — Fri, 24 May 2024 17:52:12 GMT

We generally do not have an issue with this so long as the employee was not let go on bad terms.

Re: Previous Employees

bethhughes — Fri, 24 May 2024 17:56:25 GMT

If it is only a few Google Documents that were used in the Google Classroom, and the person knows the names of the files, then you could download them from Vault and email them to her.

Re: Previous Employees

NielsBrockmeier — Fri, 24 May 2024 19:20:48 GMT

We are not too strict with it, but we either ask them to come into the IT department, if they still live near the school, or to have a short Google Meet video chat as a check if whoever asks is actually the one they claim to be. This also raises the barrier a little bit for who is asking to actually think what they need to get before they get access, in our experience. We have had a students once impersonate another student to gain access, ever since, this policy has been in place.

After that, we usually give them 1 or 2 days to get what they need, though their account is now limited in terms of who they can see and such. If they come in we usually help them and disable the account again after they leave if that's possible.

Re: Previous Employees

GBad1 — Mon, 27 May 2024 06:06:44 GMT

En mi escuela permitimos en circunstancias excepcionales este tipo de acceso. Nosotros llamamos a la profesora para que se presente en el centro y una vez reactivada el usuario, la directora se queda con ella para ver que quiere ver.

Si la cuenta ha sido eliminada, pasada 20 días ya no se puede reactivar al usuario. Si se suspendió en su momento se podrá volver a reactivar.

Saludos.

Re: Previous Employees

npl — Mon, 27 May 2024 11:00:34 GMT

We operate very similar to @ddelboccio "We generally do not have an issue with this so long as the employee was not let go on bad terms."
You could limit them to Google Classroom if required.
Always good to pass the request on to the top brass for authorisation if you are in a big organisation and do not know all the teachers.

Re: Previous Employees

Bill_Gibson — Mon, 27 May 2024 13:40:25 GMT

At the end of the year, we run a strong information campaign to take what you need before you leave.
We do not allow staff to use the Takeout service.
If they request access after they leave, we ask what data is needed, then retrieve/review it and share it with their personal address.

Re: Previous Employees

Kim_Nilsson — Mon, 27 May 2024 17:08:12 GMT

As long as they identify themselves to the local administrator at their workplace, I'll help out when I can.

However, we do delete all user accounts three months after they leave, so if they are too late, then they are.

Re: Previous Employees

James_Seymour — Tue, 28 May 2024 02:54:54 GMT

We also allow them, although we check with Management first. If allowed, and usually is, they are generally moved into an OU that only allows emailing internally to prevent them 'accidently' sending emails outside the Domain that may mis-represent our school.

Re: Previous Employees

FranChu — Tue, 28 May 2024 04:27:24 GMT

En nuestro colegio todavía no se ha dado este caso, aunque a priori no veo inconveniente en permitir la solicitud siempre y cuando el equipo directivo tenga conocimiento de ello y lo autorice previamente.

Resulta interesante leer todas las respuestas aportadas en este hilo, ayuda a preveer posibles situaciones que se podrían dar en el futuro para poder ofrecer la mejor solución.