topic Re: PDF preview in Gmail broken in Peer-Peer Topics

PDF preview in Gmail broken

kcalderw — Thu, 08 Feb 2024 14:47:45 GMT

Is anyone else seeing issues with clicking on a PDF in gmail and only the first page (or nothing) will load? It's been going on here for a few days. If you download the PDF, it's fine.

Re: PDF preview in Gmail broken

ddelboccio — Thu, 08 Feb 2024 14:58:16 GMT

Seems fine here (Chicago area)

Re: PDF preview in Gmail broken

kcalderw — Thu, 08 Feb 2024 17:28:37 GMT

Yep it's not just me either. It seems to be happening to a number in our domain. Any chance the changes to DMARC would do this?

Re: PDF preview in Gmail broken

Kim_Nilsson — Wed, 14 Feb 2024 15:56:51 GMT

Nah, I've had DMARC for years, and no adverse effect on PDFs.

Re: PDF preview in Gmail broken

kuhnd — Fri, 16 Feb 2024 21:22:00 GMT

I am seeing this also. What filter do you use? We have Securly? When I am on our normal Wi-Fi (Windows Securly DNS filtering) it is not working. When I switch to the guest it starts working again. I am not sure where the issue is yet just starting to try and figure it out.

Re: PDF preview in Gmail broken

Kim_Nilsson — Sat, 17 Feb 2024 12:18:23 GMT

Just tested at home and it opened all 4 pages in the preview.

I don't have Securly DNS (you should talk to them), but I do have a pihole that blocks things quite aggressively, and uBlock Origin that blocks things in Gmail.

Re: PDF preview in Gmail broken

kcalderw — Tue, 20 Feb 2024 13:52:16 GMT

@kuhnd You might want to open a ticket. I did and they confirmed there was an issue. They fixed it (on their end) and we seem to be fine now.

Re: PDF preview in Gmail broken

Kim_Nilsson — Tue, 20 Feb 2024 14:34:13 GMT

Others are having the same experience over in MacAdmins. don't know if they are in Education.

https://macadmins.slack.com/archives/C08PZM3EX/p1707755070903389

Re: PDF preview in Gmail broken

Kim_Nilsson — Thu, 22 Feb 2024 08:39:18 GMT

And just now it happened to me. 😞

Re: PDF preview in Gmail broken

Kim_Nilsson — Thu, 22 Feb 2024 08:40:32 GMT

Reloaded the entire Gmail window and opened the email again.

This time the PDF loaded all 4 pages without issue.