topic Re: Additional screens during student login? in Peer-Peer Topics

Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 18:21:00 GMT

Why am I seeing these additional four screens during a student login??????????

Did I miss a new switch to suppress these somewhere?????

Re: Additional screens during student login?

sujka — Thu, 15 Feb 2024 18:22:33 GMT

Random question, is the OU you put the device in 18+?

Re: Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 18:25:06 GMT

absolutely not!

Re: Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 18:58:04 GMT

It somehow seems to be tied to this new student account I just created, as the action follows if I use the login on a different chromebook.

On the first chromebook I can login as another (existing) student without those 4 screen prompts............

Not sure what is happening.

Re: Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 18:37:59 GMT

OK, so I created two new student accounts today the way I have for years.

They are both seeing these prompts during login of any of my chromebooks.

Existing student account on same device do not see any of these prompts.

Deleting profile and trying again does not fix anything.

Also, THIS PLAY STORE screen just appeared during initial login as well!!!!

Re: Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 21:46:12 GMT

SOLVED!

I ran out of Workspace Education Plus Student licenses!!!!

I was able to creatively free some up and the issue went away.

EDIT: Not quite, still fighting with one user who is NOT pulling policies!

Re: Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 19:31:44 GMT

Actually running LOW on licenses, and for some reason these new students were not automatically assigned a license, even though they both reside in OU's that have auto-assign student license configured.

I have corrected one student, but my second student is still experiencing the issue even though the workspace license has been applied.

Google support ticket has been created.

Re: Additional screens during student login?

ddelboccio — Thu, 15 Feb 2024 20:29:01 GMT

Sorry to flood email here, but I'm currently stuck at "1" Workspace Plus student license available.

I there something that prevents auto-assign of license once you get down to 1 available license?

Re: Additional screens during student login?

kaned — Thu, 15 Feb 2024 21:21:30 GMT

believe this may also be related to: https://www.googleforeducommunity.com/t5/Admin-Hub-Forum/chromebook-policies-not-updating/td-p/2723

Re: Additional screens during student login?

Kim_Nilsson — Fri, 16 Feb 2024 16:25:03 GMT

Devices aren't affected by Age Based Restrictions, only users.

Re: Additional screens during student login?

Kim_Nilsson — Fri, 16 Feb 2024 16:26:43 GMT

Not heard of, but I don't think I have ever been below some hundred available or so.