topic Re: Google Meet Mic disabled by system in Peer-Peer Topics

Google Meet Mic disabled by system

mhermmsd — Fri, 02 Feb 2024 17:00:22 GMT

Does anybody else have this issue? If so, do you have a solution? Many of our staff are getting the orange exclamation mark on their microphone when in Meet. The error says that the microphone is disabled by the system and they have no Mic. When we check, the microphone is enabled and selected in Meet settings and Windows . Meet does have rights to access Mic and camera. Our only option has been to uninstall the audio device (Realtek) in Device Manager and let it reinstall. Unfortunately, this can only be done by admins on laptop. If they use a headset, it does not seem to have issues so we also use this as a workaround. Testing the Mic in Zoom, it works fine.

Re: Google Meet Mic disabled by system

LydiaVanThiel — Fri, 02 Feb 2024 17:23:08 GMT

I don't think it's a 'Meet' issue. It's a Windows issue.

@mhermmsd wrote:
Does anybody else have this issue? If so, do you have a solution? Many of our staff are getting the orange exclamation mark on their microphone when in Meet. The error says that the microphone is disabled by the system and they have no Mic. When we check, the microphone is enabled and selected in Meet settings and Windows . Meet does have rights to access Mic and camera. Our only option has been to uninstall the audio device (Realtek) in Device Manager and let it reinstall. Unfortunately, this can only be done by admins on laptop. If they use a headset, it does not seem to have issues so we also use this as a workaround. Testing the Mic in Zoom, it works fine.

I had to update Realtek yesterday on my home Windows. It wouldn't even play through the speakers without doing that.

Re: Google Meet Mic disabled by system

Kim_Nilsson — Fri, 02 Feb 2024 21:33:13 GMT

Yes, that's been the case before.

Windows gets confused, and no matter what you do in Meet or Chrome, it just doesn't work.

I also have to keep reminding people to properly shutdown and/or reboot their devices every day. Since everyone moved from desktops to laptops, people just close the lid at the end of the day, and think that's it.