topic Re: Adding someone to a Shared Drive (Non-google account) in Peer-Peer Topics

Adding someone to a Shared Drive (Non-google account)

Dave_Burek — Tue, 25 Jul 2023 19:54:33 GMT

I have a Shared Drive that we need to add some outside people as members. I know I have done this in the past since there are existing outside accounts in there. But when we go to add someone from outside our domain with a non-google account as a member it gives us an error that it is not supported.
I am hoping this is some stupid dimple thing I am just forgetting how to do but everything easy I look at (like the sharing setting) says it should be OK.

Re: Adding someone to a Shared Drive (Non-google account)

Kim_Nilsson — Tue, 25 Jul 2023 20:09:39 GMT

Hiya @Dave_Burek

You can't add the non-google user to the root of the Shared Drive, only to folders inside the SD.

Re: Adding someone to a Shared Drive (Non-google account)

icrew — Tue, 25 Jul 2023 20:01:11 GMT

The person who you are adding needs to create a Google account corresponding to their email address. See https://support.google.com/accounts/answer/27441?hl=en#existingemail for all the details. (This is just like how you'd set up a Zoom or Slack or Facebook or whatever account using your email address if you wanted to be able to access their services.)

Cheers,

Ian

Re: Adding someone to a Shared Drive (Non-google account)

Kim_Nilsson — Tue, 25 Jul 2023 20:11:44 GMT

Even though this is perfectly true, I'd avoid it simply on the base of that external account will then not be a Workspace account, and thereby not covered by the Workspace legal agreements. Yes, same reason why avoiding sharing with gmail_com users should be avoided.

Re: Adding someone to a Shared Drive (Non-google account)

Dave_Burek — Tue, 25 Jul 2023 20:22:45 GMT

How about using "visitor sharing"? I do understand the desire to not allow outside accounts. But, in this instance, and probably others, it is really very important to be able to share this particular information.

Re: Adding someone to a Shared Drive (Non-google account)

Kim_Nilsson — Wed, 26 Jul 2023 06:58:44 GMT

Like I said, put the information inside a folder on the Shared Drive. The external user can then be added to the folder.