topic Re: School Youtube account in Peer-Peer Topics

School Youtube account

Justin_W — Fri, 05 Jan 2024 19:24:34 GMT

I've mostly managed to steer clear of these sort of issues, but this one has just ended up on my plate:

I've been informed that our marketing team hasn't been able to log into our school's "official" YouTube channel for several years.

A quick Youtube search pulls up the channel easy enough. There's only like 4 short videos associated with it. But there is our official logo and other branding. As well as links to our other social media platforms (some of which are outdated).

So I'm trying to find the best way forward.

Since no one seems to know who owns/created the existing account, my initial thought is to just create a new one and this time document it.

But that still leaves the existing channel there - and my marketing team is NOT ok with that. ("It causes confusion and someone may hijack it")

So, I guess 2 questions:

Is there any way to track down who/which account is the owner of the channel? (assuming it's a domain account)

I suspect it may have gotten orphaned during the big "branded accounts" debacle from years back. I'm not sure what the status of that is these days, but we're still stuck with this forgotten account.

Also open to any additional "best practice " tips/documents for setting up a proper "Official School Youtube Account" largely used as PR and marketing.

Re: School Youtube account

icrew — Fri, 05 Jan 2024 23:41:25 GMT

Well, if you're confident that it's owned by an account in your domain, you could look in the email log search (https://support.google.com/a/answer/2618874) for emails coming from YouTube to see if maybe some of them are brand-related and would give you a clue about which account owns that Brand. Maybe even try commenting on some of the videos there--perhaps that'd trigger an email to the brand owner (complete guess)?

Re: School Youtube account

Justin_W — Mon, 08 Jan 2024 14:58:07 GMT

Thanks.

I may try that...but we're talking about something from at least 4+ years ago.

I'm just wondering if there's such a thing as an orphan account (as in it's no longer "owned" by anyone) and if so, how we deal with that from a branding/marketing perspective (in other words, how do we get rid of it)

Re: School Youtube account

Kim_Nilsson — Mon, 08 Jan 2024 15:18:46 GMT

This is the place to ask.

https://support.google.com/youtube/topic/3024171?hl=en

Ah, forgot one link. Above is where to look for answers, and below to ask your own question.

https://support.google.com/youtube/thread/new?hl=en

Re: School Youtube account

Justin_W — Wed, 10 Jan 2024 15:19:09 GMT

Update: I was able to get this sorted -but I'd still love to know if there's a way to identify all domain Youtube "channels" and verify which account they are associated with.

Re: School Youtube account

MarkLoundy — Wed, 10 Jan 2024 15:21:12 GMT

Justin,

What was your solution?

Re: School Youtube account

Kim_Nilsson — Wed, 10 Jan 2024 15:44:16 GMT

gam all users print youtubechannels todrive allfields

https://github.com/taers232c/GAMADV-XTD3/wiki/Users-YouTube#display-owned-youtube-channels

Re: School Youtube account

Justin_W — Tue, 19 Mar 2024 14:15:20 GMT

Hey Mark,

Sadly, it wasn't a technical one.

It was a "pry more into the Marketing team's business and check their email for them to dig up the one that shows when they paid a 3rd party company to manage their social media (including Youtube) and that company just created a personal Gmail account to use to manage the account". So it turns out the account used wasn't one of ours at all.